Raisorovi Ledua
Ucluelet,BC
Summary
With a proven track record at Ucluelet Harbour Seafoods, I leveraged leadership and forklift operation skills to enhance team productivity and operational efficiency, achieving a significant improvement in customer satisfaction. My approach to staff management and problem-solving fostered a culture of excellence and safety, driving notable advancements in workplace operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Supervisor
Ucluelet Harbour Seafoods
05.2021 - 12.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Facilitated seamless communication between departments, ensuring that all teams were aligned with company goals.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Enhanced operational workflow, identifying and eliminating bottlenecks in daily procedures.
- Streamlined inventory management processes, leading to more organized and efficient stock handling system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Lead Hand
Ucluelet Harbour Seafoods
06.2018 - 05.2020
- Coordinated team tasks to complete projects on time and within budget constraints.
- Boosted overall productivity by providing hands-on training and guidance to junior team members.
- Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
- Optimized workflows with effective communication among team members, resulting in higher quality output.
- Reduced downtime by maintaining equipment and troubleshooting issues as they arose.
- Proactively identified areas for improvement in existing procedures leading initiatives aimed at optimizing workflow efficiency.
- Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
- Streamlined daily operations by delegating tasks based on individual strengths, maximizing team performance results.
- Resolved conflicts between team members swiftly to maintain a harmonious work environment conducive to high productivity levels.
- Helped train new employees in safe practices and Plant procedures.
- Maintained clean, orderly work environment free of hazards.
- Drove forklifts, pallet jacks and other equipment to move materials.
Laborer Helper
Ucluelet Harbour Seafoods
07.2016 - 05.2018
- Stood for long hours, lifted heavy loads and maintained fast pace.
- Collaborated with team members to complete daily tasks and achieve store goals.
- Scanned and recorded inventory to maintain product supply levels.
- Maintained clean, organized, hazard-free work areas for optimized site safety.
- Followed strict quality control processes and procedures to meet high standards.
- Measured, weighed and examined products to check conformance with specifications.
Fish Processor
Tripacific Marine Limited
03.2013 - 06.2016
- Improved product quality with meticulous attention to detail in the deboning and skinning processes.
- Transferred frozen fish from blast freezers to shipment freezer holds.
- Removed scales, bones and tails during cleaning procedures.
- Maintained a clean and sanitary work environment, adhering to strict food safety guidelines.
- Contributed to a positive team atmosphere by effectively collaborating with coworkers during high-volume periods.
- Cleaned and sanitized tools and other factory equipment following corporate procedures.
- Cleaned, cut and packed deep sea fish (tuna, marlin, swordfish, sailfish, spearfish, wahoo, sunfish, etc.) before marketing.
Fish Handler
Solander Pacific Limited.
12.2009 - 01.2013
- Handled all fresh Tuna right from unloading of a boat to freezing.
- Loaded tuna into export containers and getting it ready for dispatch.
Education
High School Diploma -
Queen Victoria School
Tailevu, Fiji12-2008
Skills
- Essential Leadership Skills Level 1 certification
- Essential Leadership Skills Level 2 certification
- Communication skills
- Decision-making
- Record keeping
- Goal oriented
- Team member training
- Staff management
- Team coordination
- Resource management
- Workplace safety
- Attention to detail
- Workplace ethics
- Team supervision
- Coaching
- Leadership
- First aid certification
- Forklift operator certification
- Problem-solving abilities
- Teamwork
Languages
English
Professional Working
Certification
- Essential Leadership Skills Level I Certification
- Essential Leadership Skills Level II Certification
- Forklift Certification
- First Aid Certification
Timeline
Supervisor
Ucluelet Harbour Seafoods
05.2021 - 12.2024
Lead Hand
Ucluelet Harbour Seafoods
06.2018 - 05.2020
Laborer Helper
Ucluelet Harbour Seafoods
07.2016 - 05.2018
Fish Processor
Tripacific Marine Limited
03.2013 - 06.2016
Fish Handler
Solander Pacific Limited.
12.2009 - 01.2013
- Essential Leadership Skills Level I Certification
- Essential Leadership Skills Level II Certification
- Forklift Certification
- First Aid Certification
High School Diploma -
Queen Victoria School
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