Simranjeet Kaur
stratford,ON
Summary
Looking for the job as Dispatcher in your organization to Proven abilities, work experience, technical knowledge, and gain future experience in this field. I would like to perform my duties with good communication skills and ability to handle multiple tasks.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Supervisor
Tim Hortons
05.2025 - Current
- Led weekly meetings with staff to discuss progress updates, address concerns, and maintain open lines of communication.
- Mentored new hires in company policies, procedures, and expectations to facilitate their smooth integration into the team.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
- Promoted a culture of continuous improvement by encouraging innovation and problem-solving among team members.
- Managed staff hiring, training and supervision.
Team Member
Tim Horton
06.2023 - 04.2025
- Preparing food and beverage in accordance to health and safety policies
- Providing exceptional service to guests
- Assist in training staff members
- Complete all required shift documentation and records including productions sheets, records of waste, prep-sheets, walk thru, pre-rush check lists etc
Sales Administrator
Meetlsber Immigration
01.2021 - 01.2023
- Handling calls and inquiries
- Prepare sales reports
- Work on excel, word, power point
- Having good customer skills
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to products and services.
- Established strong relationships with clients through regular communication, fostering trust and loyalty in our brand.
- Attended sales training camp and brought best practices leadership back to company.
- Discussed sales strategies and promotional plans with VP of Sales on regular basis.
Education
Business Diploma Course - Accountant
Canadore College
12-2023
Bachelors In BBA -
SSSS College Of Commerce
06-2020
Skills
- Border crossing process
- Load link and booking loads
- Power DAT
- Avaal Border crossing Software
- Rate Negotiation
- Customer service
- Knowledge of Market rates
- Experience in Auto part and meat shipment loads
- Front desk Receptionist
- Proficiency in MS Word
- Proficiency in Excel
- Proficiency in Power Point
- Proficiency in Outlook
- Strong organizational skills
- Strong communication skills
- Strong written skills
- Data entry
- Computer keyboard skills
- Ability to work at a fast pace
- Office administrative services
- Photocopying
- Filing
- Preparing correspondence
- Communicating with clients
Certification
Dispatch Training Certificate
Dispatch Skills
- Border crossing process (PAPS, ACE and PARS, ACI)
- Experience of Load link and booking loads
- Power DAT (Interstate load booking)
- Avaal Border crossing Software
- Rate Negotiation and customer service
- Knowledge of Market rates
- Experience in Auto part and meat shipment loads
Languages
English
Professional Working
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Team Supervisor
Tim Hortons
05.2025 - Current
Team Member
Tim Horton
06.2023 - 04.2025
Sales Administrator
Meetlsber Immigration
01.2021 - 01.2023
Business Diploma Course - Accountant
Canadore College
Bachelors In BBA -
SSSS College Of Commerce
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