Summary
Overview
Work History
Education
Skills
Dispatch Skills
Timeline
Generic

PARIKSHA PARIKSHA

Brampton,Canada

Summary

Looking for the job as Dispatcher in your organization to Proven abilities, work experience, technical knowledge, and gain future experience in this field. I would like to perform my duties with good communication skills and ability to handle multiple tasks.

Overview

4
4
years of professional experience

Work History

Logistics Coordinator

Mainliner Inc.
01.2025 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Devised routing plans and schedules to facilitate safe and timely delivery of goods.
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Reviewed paperwork to determine priorities and set schedules.
  • Processed returns and updated accounts.

Execution Analyst( Dispatch Team)

Canadian Tire Corp.
10.2024 - 01.2025


  • Checked weight of vehicles and load parameters against customer specifications and DOT requirements.
  • Responded to high volume of phone and email requests to provide logistics information.
  • Organized paperwork and explained individual job parameters for each assignment.
  • Monitored driver locations in field and solved discrepancies to keep team on-track.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.
  • Monitored and tracked dispatch communication systems.
  • Assisted in resolving customer complaints and grievances.
  • Communicated with customers to provide delivery updates and resolution.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.

PRODUCTION COORDINATOR

JELD WEN
06.2023 - 07.2024
  • Respond to inquiries from Customer care department as well as purchasing departments concerning timelines for future deliveries.
  • Scanned and indexed 600+ documents such as field service reports, signed Packing Lists.
  • Screen paperwork, Proof of Deliveries, installation Reports, POs and Change Orders for easy access by all the departments.
  • Supporting Group Managers by overseeing day-to-day operations for orders.
  • Excellent command on SAP and Titan.
  • Establishing good relationships with customers and sales reps via emails and phone calls by providing regular updates on product delivery.
  • Managing the operational logistics of supply-chain division.
  • Maintaining inventory of materials required to complete production.
  • Effectively consult production management team to schedule production runs in a cost-effective and timely manner.
  • Preparing and maintaining reports to keep a tab on the progress of work, production rates, materials utilized, and related production information.
  • Knowledge of Market rates.
  • Experience in Auto part and meat shipment loads.
  • Communicating and coordinating regularly with procurement, production, warehouse, and logistics department to ensure smooth running of function.

ADMIN LEAD HAND

DAY & ROSS FREIGHT INC.
07.2021 - 03.2023
  • Oversee Dispatch, Customer service and Planning team.
  • Delegate responsibilities around shipping bills of lading and manifests.
  • Communication meetings with team.
  • Designate trips and loads to drivers using all forms of communication eg. walkie, email, and phone.
  • Trained new staff on the policies and procedures and SOP's.
  • Worked with team in carrying out administrative tasks associated with incoming and outgoing loads.
  • As a P&D specialist, I was responsible for various operational tasks which requires coordinating different departments such as Dock, OS&D, returns, Appointments and Dispatch to ensure smooth day to day operations at the site.
  • Lead in handling inquiries on inbounds and outbounds, including BOL, POD, manifests.
  • Managed and scheduled staff members, provide required coaching, training and share feedback regularly.
  • Optimize and keep track of company trucks and other equipment to ensure better utilization of assets while maintaining/keeping the Non-rev to minimal.
  • Track and manage carrier KPI's and work with carriers to achieve adequate levels of performance.
  • Managed timeliness and effectiveness of the delivery of projects through analysis, data and reports.
  • Assist staff members to unleash their potential and unique skills and help them grow and develop considerably.
  • Planned scheduled, and dispatched transport drivers.
  • Coordinate and plan with team members to ensure all loads are delivered in a timely manner.
  • Use of Microsoft office, Microsoft excel, AS400, Truckmate and Day and Ross specific software to complete daily tasks.

Education

FAST TRACK ENGINEERING -

CENTENNIAL COLLEGE
04.2021

MASTERS OF PHYSICS - undefined

MULLANA UNIVERSITY
08.2018

BACHELORS OF EDUCATION - undefined

KURUKSHETRA UNIVERSITY
07.2015

BACHELOR OF SCIENCE - undefined

KURUKSHETRA UNIVERSITY
06.2014

Skills

  • Border crossing process (PAPS, ACE and PARS, ACI)
  • Avaal Border crossing Software
  • Customer service
  • Proficiency in MS Word
  • Proficiency in Excel
  • Proficiency in Power Point
  • Proficiency in Outlook
  • Strong organizational skills
  • Strong communication skills
  • Strong written skills
  • Data entry
  • Computer keyboard skills
  • Ability to work in a fast pace
  • Communicating with clients via email
  • Communicating with clients via phone

Dispatch Skills

  • Border crossing process (PAPS, ACE and PARS, ACI)
  • Experience of Load link and booking loads
  • Power DAT (Interstate load booking)
  • Avaal Border crossing Software
  • Rate Negotiation and customer service

Timeline

Logistics Coordinator

Mainliner Inc.
01.2025 - Current

Execution Analyst( Dispatch Team)

Canadian Tire Corp.
10.2024 - 01.2025

PRODUCTION COORDINATOR

JELD WEN
06.2023 - 07.2024

ADMIN LEAD HAND

DAY & ROSS FREIGHT INC.
07.2021 - 03.2023

MASTERS OF PHYSICS - undefined

MULLANA UNIVERSITY

BACHELORS OF EDUCATION - undefined

KURUKSHETRA UNIVERSITY

BACHELOR OF SCIENCE - undefined

KURUKSHETRA UNIVERSITY

FAST TRACK ENGINEERING -

CENTENNIAL COLLEGE

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