Simrandeep Kaur

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• Ensure after-sales service is fast and efficient equipped for customers and cost-effective for the store.
• Handling complaints and claims in a friendly and efficient way. Also creating a positive experience for the customers, so they will want to return and shop again over time
• Handled customer inquiries and suggestions courteously and professionally.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
• Tracked customer service cases and updated service software with customer information.
• Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.

• Served appetizers, delivered entrees, and refilled beverages for banquet guests.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Arranged linens and table settings according to seating plan and event theme.
• Set up tables and placed dishes, ensuring that the public had a clean and tidy table to eat at
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.