Simran Sawani
Brampton,ON
Summary
Accomplished Coordinator at BitTRACK Consultants Pvt. Ltd., adept in project management and customer service, significantly enhancing client satisfaction and operational efficiency. Skilled in strategic planning and process improvement, I spearheaded initiatives that streamlined admissions, achieving a unified approach toward company objectives. Expert in MS Office and relationship building, my leadership ensured the successful completion of projects within set timelines.
Overview
2
2
years of professional experience
Work History
Coordinator
BitTRACK Consultants Pvt. Ltd.
Gujarat, India
05.2022 - 06.2023
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Enhanced client satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Tracked offer records, filed documents, and maintained communication between clients to manage admissions process.
- Coached employees through day-to-day work and complex problems.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Admissions Process Executive
BitTRACK Consultants Pvt. Ltd.
Gujarat, India
10.2021 - 04.2022
- Collaborated closely with other departments to achieve operational excellence across the organization.
- Implemented continuous improvement initiatives that led to significant time savings and resource optimization.
- Improved process efficiency by analyzing, identifying student documents, and implementing corrective actions.
- Developed strong relationships with clients by ensuring clear communication and timely application process of students.
Education
Post-Degree Certificate - Marketing Management
Fleming College
Peterborough, ON06.2024
Bachelor's in Commerce - Business
Gujarat University
Gujarat, India06.2023
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- MS Office
- Project Coordination
- Schedule Coordination
- Document Management
- Presenting Ideas and Plans
- Scheduling and calendar management
- Process Improvement
- Staff Management
- Strategic Planning
- Meeting Coordination
- Event Planning
- Administrative Leadership
- Staff Supervision
- Project Management
- Professional Networking
- Team Oversight
- Business Development
- Multitasking and Organization
- Microsoft Office
- Team Leadership
- Decision-Making
- Phone and Email Etiquette
- Coaching and Mentoring
- Handling Complaints
- Staff Training
- Office Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Timeline
Coordinator
BitTRACK Consultants Pvt. Ltd.
05.2022 - 06.2023
Admissions Process Executive
BitTRACK Consultants Pvt. Ltd.
10.2021 - 04.2022
Post-Degree Certificate - Marketing Management
Fleming College
Bachelor's in Commerce - Business
Gujarat University