Raquel García
Santa Maria
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Coordinator
TJ Maxx, TJX Companies
Santa Maria
10.2024 - Current
- Resolved customer complaints in a timely manner while upholding company standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Delegated work to staff, setting priorities and goals.
Cashier
Hobby Lobby
Santa Maria
04.2023 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services
- Verified that customers were of legal age to purchase alcohol or tobacco products
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
Customer Service Cashier
Anna Maria Lavanderia
Santa Maria
06.2021 - 07.2024
- Greeted customers and provided friendly customer service
- Operated cash registers to process payments for goods and services
- Balanced cash drawers at the end of each shift
- Processed credit card transactions accurately and efficiently
- Resolved customer complaints in a professional manner
- Assisted customers with locating merchandise within the store
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise
Insurance
Allstate Corp
Santa Maria
01.2024 - 06.2024
- Reviewed and evaluated insurance policies, endorsements, and riders
- Confirmed patient information, collected copays and verified insurance
- Researched insurance plans available for potential new patients
- Verified insurance information, collected payments, and scheduled appointments
Selling Store Manager
Budget Wireless
Santa Maria
06.2020 - 10.2021
- Developed and implemented effective sales strategies to maximize store profitability
- Coordinated with vendors for timely delivery of merchandise and ensured quality standards were met
- Monitored daily operations, including customer service, inventory control, cash management and staff productivity
Education
High School Diploma -
Pioneer Valley High School
Santa Maria06.2022
Skills
- POS Systems
- Payment Processing
- Cash Register Operation
- Product Recommendations
- Product restocking
- Customer service
- Employee training
- Conflict resolution
- Sales coordination
- Client coordination
- Vendor coordination
- Drawer balancing
- Customer Service
- Cash Handling
- Payment Collection
- Returns processing
- Customer Assistance
- Cleaning and sanitizing
- Ordering and stocking
- Staff Training
- Credit and cash transactions
- Inventory Control
Timeline
Coordinator
TJ Maxx, TJX Companies
10.2024 - Current
Insurance
Allstate Corp
01.2024 - 06.2024
Cashier
Hobby Lobby
04.2023 - 10.2024
Customer Service Cashier
Anna Maria Lavanderia
06.2021 - 07.2024
Selling Store Manager
Budget Wireless
06.2020 - 10.2021
High School Diploma -
Pioneer Valley High School