Simran Kaur
CAMBRIDGE,ON
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Assistant Manager
Domino's Pizza
CAMBRIDGE, ON
05.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained and mentored team members on company policies and procedures.
- Managed inventory levels and ordered supplies to maintain stock availability.
Customer Service Associate
Walmart Canada
CAMBRIDGE, ON
12.2020 - 11.2025
- Assisted customers with inquiries and product information.
- Resolved customer complaints and provided effective solutions.
- Collaborated with team members to enhance service efficiency.
- Trained new associates on customer service protocols.
Warehouse Worker
Express Employment Professionals
CAMBRIDGE
08.2021 - 12.2021
- Operated forklifts to move pallets and
- Loaded and unloaded shipments in compliance with safety standards.
- Preserved safe work environment by maintaining clean workstations and pallet area.
Education
Business Management- Human Resources -
Lambton College of Applied Arts And Technology
Mississauga, ON 09.2020 - 04.2022
Bachelor of Commerce -
Punjabi University
Patiala , Punjab, India 07.2016 - 05.2019
Skills
- Customer service
- Team leadership
- Inventory management
- Employee training
Accomplishments
Employee of the month at Express Employment Professionals (September 2021)
Employee of the year at Dominos pizza (2024 and 2025)
Timeline
Assistant Manager
Domino's Pizza
05.2022 - Current
Warehouse Worker
Express Employment Professionals
08.2021 - 12.2021
Customer Service Associate
Walmart Canada
12.2020 - 11.2025
Business Management- Human Resources -
Lambton College of Applied Arts And Technology
09.2020 - 04.2022
Bachelor of Commerce -
Punjabi University
07.2016 - 05.2019