Summary
Overview
Work History
Education
Skills
Summary
Volunteerexperience
Additionalattributes
Cover Letter
Languages
Timeline
Generic

Simran Kaur

Edmonton,AB

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

McDonald's
10.2022 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained excellent customer service with timely deliveries and professional communication.
  • Provided exceptional customer service to clients, responding to questions effectively.

Hello Fresh(Warehouse)

Line Lead
09.2022 - 11.2022
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Followed verbal and written instructions to properly move and ship products.
  • Trained employees on equipment operation and safety protocols.

Education

Diploma in Settlement Studies - Diploma

Norquest College
Edmonton, AB
08.2024

High School Studies - High School

Bhai Mastan Singh Sen. Sec. Public School
India, Punjab
04.2020

Skills

  • Customer-focused
  • Task-Oriented (Documentation, filing)
  • Specialized in Microsoft office
  • Team-work oriented
  • Multi-tasker
  • Customer Service
  • Problem-solving abilities
  • Critical Thinking

Summary

An enthusiastic, quick learner who is self-disciplined specialised in customer service, data management, soft skills, social media sites and Microsoft skills.

Volunteerexperience

NEW HOPE RESETTLEMENT INSTITUTE, Edmonton, CO-OP Student, Front desk Reception, Meet with the different clients., Career Fair preparation trainings, Help me to gain knowledge in settlement field., Experienced my Profession., Motivate to achieve SMART GOALS and communicate more effectively. with a confidence


GOLDEN APPLE DAYCARE AND OUT OF SCHOOL CARE CENTRE, Edmonton, CO-OP Student, Contribute to the growth and development, engage with them by planning activities, To create a nurturing environment for them to thrive, truly be fulfilling experience.

Additionalattributes

  • Effective communication and listening skills.
  • Collaborator and attention to details.
  • Strong organizational and time management skills.
  • Competent who remains calm under pressure.

Cover Letter

Dear HR Manager, I am excited to be writing to you regarding the  position as advertised on your website. I believe I will be best fit for this role. As enclosed, I am a team member and aim to provide the company with a planned and managed environment. During my career , I process analyst, good decision maker, building good relations with people as well as always taking positive initiative in solving any problem. I thereby display a keen willingness to learn an adaptable and flexible to work environment, the ability to accurately follow instructions and sharp technical aptitude. Moreover, team membership, organizational behaviour and time management skills make me a strong candidate for this organization. My resume is enclosed and will give you further insight into my skill set, accomplishments, and experience. I look forward to discussing my application with you further, and how my qualifications and skills can be an asset to your team. I appreciate your time and consideration. Sincerely, Simran Kaur

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional

Timeline

Customer Service Representative

McDonald's
10.2022 - Current

Hello Fresh(Warehouse)

Line Lead
09.2022 - 11.2022

Diploma in Settlement Studies - Diploma

Norquest College

High School Studies - High School

Bhai Mastan Singh Sen. Sec. Public School
Simran Kaur