Simran Grewal

• Responsible for providing legal services to low-income residents in Kingston, Napanee, surrounding areas, and Queen’s University students

• Successfully argued an Ontario Disability Support Program appeal before the Ontario Social Benefits Tribunal

• Worked fast to complete tasks and meet daily deadlines, followed instructions & procedures to complete assigned tasks.
• Managed 13 case files and closed 11 case files during term.
• Conducted Legal research including by not limited to statutes, previous case law and governing decisions
• Led several legal hearings, negotiations, witness preparations and generated numerous legal memos

• Provided exceptional customer service, showcased merchandise, and assisted clients while meeting the values of Everyday Luxury
• Displayed flexibility and worked in various areas of Aritzia’s operations including client services in Atelier Styling Suites, Inventory Management, and Visual Merchandising
• Leveraged problem solving skills to meet and exceed client expectations to actively promote sales generation, client retention, brand loyalty, and create and maintain positive long-standing client relationships.

• Provided high-quality, end-to-end customer experience in a high traffic retail setting
• Used strong interpersonal skills to develop and foster customer loyalty and solve problems
• Top performer for ecommerce sales and drove instore revenues via effective merchandizing
• Managerial Duties including new employee training and store opening and closing functions
• Performed point of sale transactions and inventory management functions
• Leveraged communication skills to offer customer services in multiple languages.

• Creation of invoices and data entry into Axon Trucking Software Program
• Organization of order invoices in addition to general filing
• Creation and application of customer payments in Axon Trucking Software
• General office management.

• Greeting customers, accepting, and fulfilling orders
• Performed duties, such as POS transactions & inventory management in food services
• Assisted in the training of new associates in addition to store opening and closing duties
• Maintained the highest cleanliness and hygiene standards in the restaurant.