Summary
Overview
Work History
Education
Skills
Websites
Languages
Hobbies and Interests
Accomplishments
Languages
References
Timeline
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Simran

Simran

Surrey,Canada

Summary

I'm passionate about helping businesses grow and am eager to contribute to a team that values innovation and growth. Dedicated professional with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.

Overview

4
4
years of professional experience

Work History

Office Administrative Assistant

EVERGREEN WINDOW FASHIONS AND BLINDS LTD.
Surrey, British Columbia
09.2024 - Current
  • Managed office supplies inventory and coordinated procurement processes.
  • Assisted in preparing meeting agendas and taking minutes during meetings.
  • Developed and maintained filing systems for efficient document retrieval.
  • Prepared reports and presentations using Microsoft Office tools effectively.
  • Supported onboarding processes by organizing training materials for new hires.
  • Organized and maintained filing systems, both paper and electronic.
  • Answered phones to direct callers, schedule appointments, and provide general office information.
  • Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
  • Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
  • Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
  • Provided support to other departments by completing clerical tasks as needed.

Sales Executive

GREAT BLINDS LTD.
Surrey, British Columbia
03.2022 - 08.2024
  • Developed and maintained strong relationships with clients to drive sales opportunities.
  • Conducted market research to identify potential leads and customer needs.
  • Presented product demonstrations to customers, showcasing features and benefits.
  • Utilized CRM software to track customer interactions and sales progress.
  • Assisted in strategizing sales approaches based on competitor analysis.
  • Provided product training and support to new team members for sales processes.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Responded promptly to inquiries from potential customers about product features or pricing plans.

CUSTOMER SERVICE REPRESENTATIVE

GREAT BLINDS LTD.
Surrey, British Columbia
03.2021 - 02.2022
  • Build and maintain strong relationships with customers to drive sales.
  • Exceed sales targets through effective prospecting and follow-ups.
  • Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
  • Took special orders in person and over telephone, generating additional revenue every month.
  • Collaborated with team members to enhance service delivery standards.
  • Maintained accurate records of customer interactions and transactions.
  • Utilized CRM software to manage customer data and interactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

Associate of Science - Biology

KWANTLEN POLYTECHNIC UNIVERSITY
Surrey
01.2020

Skills

  • Strategic Prospecting
  • Effective Cold Outreach
  • Sales Enablement
  • Active Listening
  • Building Rapport Quickly
  • Market Intelligence
  • Office management
  • Supply chain coordination
  • Customer relationship management
  • Time management
  • Attention to detail
  • Leadership and supervision

Websites

Languages

English, Punjabi, Hindi

Hobbies and Interests

Market Growth, Customer Engagement, Sales Optimization, Healthcare Solutions

Accomplishments

  • Exceeded sales targets consistently
  • Secured key strategic partnerships
  • Increased lead conversion rate
  • Developed high-value client relationships

Languages

English
Professional
Hindi
Professional
Punjabi
Professional

References

References available upon request.

Timeline

Office Administrative Assistant

EVERGREEN WINDOW FASHIONS AND BLINDS LTD.
09.2024 - Current

Sales Executive

GREAT BLINDS LTD.
03.2022 - 08.2024

CUSTOMER SERVICE REPRESENTATIVE

GREAT BLINDS LTD.
03.2021 - 02.2022

Associate of Science - Biology

KWANTLEN POLYTECHNIC UNIVERSITY

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Simran