Simisha C Sidharthan
Surrey,BC
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service associate position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Employee Relations Associate
Alight Solutions
10.2021 - 03.2023
- Handled client requests and queries
- Resolve complex issues and win client loyalty
- Managed over 50 customer calls per day
- Handle escalations
Customer Service Executive
Aster DM Healthcare
08.2017 - 04.2019
- Service delivery
- Client Relationship Management
- Payroll processing
- Handle employee calls
Education
Bachelor of Commerce - Accounting/Bookkeeping
Mahatma Gandhi University
Kerala, India03.2012
Skills
- Vacuuming and Sweeping
- Sanitation Procedures
- Documentation Skills
- Proper Storage Procedures
Languages
English
Full Professional
Hindi
Limited Working
Malayalam
Native or Bilingual
Timeline
Employee Relations Associate
Alight Solutions
10.2021 - 03.2023
Customer Service Executive
Aster DM Healthcare
08.2017 - 04.2019
Bachelor of Commerce - Accounting/Bookkeeping
Mahatma Gandhi University
Similar Profiles
Umesh KrishnanUmesh Krishnan
Analyst - Order to Cash at Alight Solutions (Alight Is Now Strada)Analyst - Order to Cash at Alight Solutions (Alight Is Now Strada)
Danette HaydenDanette Hayden
Client Manager at Alight SolutionsClient Manager at Alight Solutions
Vera MarchVera March
Client Employee Relations Leader/Sr Mgr ER at Alight SolutionsClient Employee Relations Leader/Sr Mgr ER at Alight Solutions
Ashley FergusonAshley Ferguson
Executive Vice President, Sales at Alight SolutionsExecutive Vice President, Sales at Alight Solutions
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen