Simisha C Sidharthan
Surrey,BC
Summary
A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level customer service associate position. Ready to help the team achieve company goals.
Overview
6
6
years of professional experience
Work History
Employee Relations Associate
Alight Solutions
10.2021 - 03.2023
- Handled client requests and queries
- Resolve complex issues and win client loyalty
- Managed over 50 customer calls per day
- Handle escalations
Customer Service Executive
Aster DM Healthcare
08.2017 - 04.2019
- Service delivery
- Client Relationship Management
- Payroll processing
- Handle employee calls
Education
Bachelor of Commerce - Accounting/Bookkeeping
Mahatma Gandhi University
Kerala, India03.2012
Skills
- Vacuuming and Sweeping
- Sanitation Procedures
- Documentation Skills
- Proper Storage Procedures
Languages
English
Full Professional
Hindi
Limited Working
Malayalam
Native or Bilingual
Timeline
Employee Relations Associate
Alight Solutions
10.2021 - 03.2023
Customer Service Executive
Aster DM Healthcare
08.2017 - 04.2019
Bachelor of Commerce - Accounting/Bookkeeping
Mahatma Gandhi University