Kiley Novak
Summary
Employee Relations Business Partner with extensive experience providing ER support and guidance across a global, remote workforce with a focus on a compassionate, people-first approach. Adept at delivering actionable insights, navigating complex policy landscapes, and fostering informal resolutions. Thrives in high-stakes environments by ensuring compliance, upholding consistent policy application, and enhancing workplace culture through meaningful, collaborative solutions that put people at the center.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Employee Relations Associate
Atoms
04.2026 - Current
- Investigating global reports of various alleged workplace policy and kitchen rules violations, including but not limited to discrimination, harassment, retaliation, bullying, workplace violence, and unprofessional conduct, and delivered factual and policy findings
- Collaborating with cross-functional partners to develop solutions based on data and precedent, enabling business leaders to address policy violations and workplace concerns
- Providing guidance to HR partners and business leaders navigating employee issues outside the scope of formal investigations
Employee Relations Business Partner
Block, Inc
04.2023 - 02.2026
- Investigated global employee reports of various alleged workplace policy violations, including but not limited to discrimination, harassment, retaliation, bullying, insider trading, workplace violence, high-risk performance management, and unprofessional conduct, and delivered factual and policy findings
- Collaborated with cross-functional partners to develop and implement solutions enabling business leaders to address policy violations and workplace concerns
- Provided guidance to HR partners and business leaders, assessing employee concerns and delivering guidance on issues outside the scope of formal ER investigation
- Developed a "throughcare" process aimed to provide holistic, end to end support for employees involved in the investigation process
- Executed multiple highly confidential risk assessments prior to small-scale and company-wide reorganizations and RIFs.
Employee Relations Partner (Contract)
Uber Technologies
03.2022 - 11.2022
- Investigated US and Canada employee reports of workplace policy violations, including discrimination, harassment, retaliation, bullying, conflicts of interest, and workplace violence and delivered factual findings based on internal review
- Collaborated with human resources and legal partners to develop and implement solutions enabling business leaders to address employee policy violations
- Partnered with investigators and conflict resolution partners to conduct interviews, scope cases, and formulate outcomes supporting case resolution
Deputy Title IX Coordinator/Title IX and Equity Compliance Specialist
Office for Access and Equity, University of Illinois Chicago
05.2021 - 03.2022
- Investigated Title IX and related complaints on an individual and systemic basis and wrote detailed reports on findings of investigations
- Investigated employee and student complaints of unlawful discrimination and harassment under Title VII, the Illinois Human Rights Act, and the ADA.
- Served as an advisor to supervisors, managers, and department heads across campus on matters involving discrimination, harassment, and accommodations
- Provided written responses to the EEOC and Illinois Department for Human Rights, including but not limited to Verified Responses, Position Statements, Requests for Information, and provided in-depth analysis of cases for University purposes
- Drafted policies and procedures related to institutional equity and provided input on drafts from others
Legal Intern
Office of ADA and Title IX Compliance, University of Florida
05.2020 - 08.2020
- Assisted in the revision of existing Title IX policies and procedures to ensure compliance with new regulations
- Established a compliant advisory program under new Title IX guidelines
- Conducted legal research on Title IX and ADA for various projects within the office
Criminal Sexual Conduct and Domestic Violence Intern
Ingham County Prosecutor's Office
05.2019 - 08.2019
- Conducted legal research and prepared internal memoranda
- Assisted prosecutor in victim interviews and analyzed party statements and relevant evidence
- Maintained and monitored data
- Drafted and submitted various motions to the court
Legal Intern
Office of Institutional Equity, Michigan State University
05.2017 - 08.2018
- Organized and compiled Title IX cases to be sent to the U.S. Department of Education Office for Civil Rights
- Assisted director and investigators with multiple Title IX related projects
- Assisted investigators with case review, investigative interviewing, filing, paperwork, and handling highly confidential cases
- Compiled weekly data regarding sexual violence and compliance reports for university administration
Education
Juris Doctorate -
Case Western Reserve University School of Law
Cleveland01-2021
Bachelor of Arts - Political Science Pre-Law
Michigan State University
East Lansing, MI01-2018
Skills
- Investigative interviewing
- Report writing
- Informal resolution
- Risk assessment
- Policy review and revision
- Proficiency in online case management software, including Convercent and HR Acuity
- Working knowledge of Title VI, Title VII, Title IX, and the ADA
- Legal research and writing
Certification
AWI-CH (Certificate Holder), Association of Workplace Investigators, 2024
Timeline
Employee Relations Associate
Atoms
04.2026 - Current
Employee Relations Business Partner
Block, Inc
04.2023 - 02.2026
Employee Relations Partner (Contract)
Uber Technologies
03.2022 - 11.2022
Deputy Title IX Coordinator/Title IX and Equity Compliance Specialist
Office for Access and Equity, University of Illinois Chicago
05.2021 - 03.2022
Legal Intern
Office of ADA and Title IX Compliance, University of Florida
05.2020 - 08.2020
Criminal Sexual Conduct and Domestic Violence Intern
Ingham County Prosecutor's Office
05.2019 - 08.2019
Legal Intern
Office of Institutional Equity, Michigan State University
05.2017 - 08.2018
Juris Doctorate -
Case Western Reserve University School of Law
Bachelor of Arts - Political Science Pre-Law
Michigan State University