
3+ years of experience in customer service/success within the financial, sales, communication and transportation industry. Well-organized goal-oriented individuals recognized for attention to detail. Familiarity with computer appreciation and office administrative skills with the ability to create reports, keen eyes for editing memos and email correspondence. Computer savvy individual and ability to multitask, proficient in Google Suite (Docs, Sheets, Slides, Drive). Timeliness in execution of tasks promptly and accurately ahead of the set deadline with demonstrated ability to work with minimal supervision and flexible hours with problem-solving skills. Excellent communication skills gained from continuous interactions with clients for better customer experience through outbound calls and collaborative engagements with the team at work. Assertive communicator in most situations with honesty and empathy while having a keen sense of personal accountability. Great interpersonal skills as well as leadership skills. Fluent in English and proficient in written communication Inbound and Outbound call Handling.