Simarpreet Kaur
Edmonton,AB
Summary
Results-driven professional with extensive experience in medical office administration. Skilled in managing patient schedules, ensuring compliance with privacy regulations, and optimizing operational processes to enhance patient care and team collaboration.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Baker Family Medical Clinic
03.2023 - 07.2024
- Managed over 50 customer calls daily, addressing inquiries and scheduling appointments efficiently.
- Coordinated patient scheduling, check-in, and check-out processes while overseeing billing payments.
- Ensured compliance with HIPAA guidelines to protect patient privacy and confidentiality.
- Directed patients to exam rooms, preparing them for physician examinations seamlessly.
- Submitted prescriptions and refills via calls and faxes to pharmacies without delay.
- Executed front office tasks through skilled data entry in the medical database.
- Utilized Accuro EMR software to streamline scheduling of doctor visits and procedures.
- Introduced innovative ideas that improved team performance and patient outcomes.
Registration Clerk IV
St. Paul Hospital
09.2022 - 03.2023
- Proved successful working within tight deadlines and fast-paced atmosphere of emergency department in St. Paul's hospital.
- Efficient in handling critical patients by processing registration, pre-registration, admission, discharge and transfer services using CST Cerner EMR system
- Carried out day-day-day duties accurately and efficiently including interviewing patients, relatives, and/or family to obtain registration information, such as relevant demographic information and responsibility for payment.
- Maintain enthusiasm in providing quality check on HIM records by identifying, verifying and correcting patient information in the Cerner and process the merging duplicate request to the data quality control facility
- Actively listened to patients handled concerns quickly and escalated major issues to supervisor. Additionally I was dedicated in providing all convenient payment options for uninsured and non-residents .
Medical Office Assistant
West Coast Medical Imaging
03.2022 - 03.2023
- General reception and clerical duties
- Book appointments and follow up with reminder calls for patient procedures
- Receive, process, and direct patients following established procedure and documentation requirements
- Maintain accurate patient records and filing systems
- Verify patient information and examination requests for accuracy and completeness
- Verify billing against examination requests for accuracy and completeness
- Ensure company, Ministry of Health, and all regulatory guidelines are followed
- Ensure patient reports are delivered, distributed and faxed expeditiously
- Maintain clean and organized work area
- Other duties as required.
Retail Sales Supervisor
MobileQ Store
06.2016 - 03.2022
- Smaller organization which dealt with Cellphone and other kinds of mobile accessories
- Actively provided technical services like Smartphone repair
- Worked as a part timer initially and then promoted to Retail Supervisor after 1 year
- Supervised, trained and headed a team of upto 3
- Training of new sales staff with the product knowledge and store policies
- Authorize payments through cash, debit, credit and the return of merchandise
- Maintain specified inventory and order merchandise
- Resolving conflicts to enhance customer satisfaction.
Education
Medical Office Assistant -
British Columbia Institute of Science And Technology
Burnaby, Canada2022
Completion of Security in low doses Certificate: Safeguarding Patient Information in Private Practice. -
British Columbia Institute of Technology
Burnaby07-2021
Completion of Basic Security Training course and certification for security worker license. -
Justice Institute of British Columbia
New Westminster2017
Associate degree - Arts
Columbia College
Vancouver, BC09-2017
Grade 12 majors - Biology
K.R.M DAV COLLEGE
India03-2013
AI GENEREATIVE MASTERCLASS
OUTSKILL
01-2025
Skills
- Team Leadership
- Patient Relations
- Administrative Duties
- Operational Efficiency
- Medical Records Management
- Understanding of Medical Ethics and terminology
- Patient Referral
- Organization and Time Management
- Insurance billing
Certification
- Certified Medical Office Assistant
- Certified First aid attendant
Timeline
Medical Office Assistant
Baker Family Medical Clinic
03.2023 - 07.2024
Registration Clerk IV
St. Paul Hospital
09.2022 - 03.2023
Medical Office Assistant
West Coast Medical Imaging
03.2022 - 03.2023
Retail Sales Supervisor
MobileQ Store
06.2016 - 03.2022
Medical Office Assistant -
British Columbia Institute of Science And Technology
Completion of Security in low doses Certificate: Safeguarding Patient Information in Private Practice. -
British Columbia Institute of Technology
Completion of Basic Security Training course and certification for security worker license. -
Justice Institute of British Columbia
Associate degree - Arts
Columbia College
Grade 12 majors - Biology
K.R.M DAV COLLEGE
AI GENEREATIVE MASTERCLASS
OUTSKILL
Similar Profiles
Hannie Faye PerlasHannie Faye Perlas
Licensed Practical Nurse/ Medical Office Assistant at Bridlewood Oasis Medical Clinic – Family Clinic, Calgary, AlbertaLicensed Practical Nurse/ Medical Office Assistant at Bridlewood Oasis Medical Clinic – Family Clinic, Calgary, Alberta
Billie RobertsonBillie Robertson
RN Staff Nurse at Eastern Oklahoma Medical Center Family Medical ClinicRN Staff Nurse at Eastern Oklahoma Medical Center Family Medical Clinic
Blair PottsBlair Potts
Phlebotomist Technician at Eastern Oklahoma Medical Center Family Medical ClinicPhlebotomist Technician at Eastern Oklahoma Medical Center Family Medical Clinic
Harmanjot KaurHarmanjot Kaur
Warehouse Worker at AmazonWarehouse Worker at Amazon
Liam SmithLiam Smith
Line Cook at Buoy & ArrowLine Cook at Buoy & Arrow