Simarjeet Kaur
British Columbia,Canada
Summary
Highly reliable and focused Customer Service Manager with strong record of exemplary practices. Able to work independently with little to no supervision or as a team member. Adept at maintaining and updating multiple high-volume data resources in both paper and electronic forms. Proactive and caring worker with 5 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Energetic educator committed to encouraging intellectual, social and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with toileting and meal needs. Certified in early childhood education assistance.
Overview
8
8
years of professional experience
Work History
Early Childhood Educator Assistant
Young Academics Early Learning Centre
03.2024 - Current
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Cleaned, organized and restocked classrooms for upcoming classes.
- Developed strong classroom management skills, maintaining anorderly and focused learning environment for all students.
- Monitored students in the computer lab to enforce the proper use of resources.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Provided individualized support for children with special needs, enabling them to thrive in the classroom setting.
- Organized creative arts projects for students to enhance their fine motor skills and self-expression abilities.
- Developed and implemented strategies to improve student engagement.
- Helped teacher prepare instructional material and displays.
- Assisted in the supervision of field trips and other off-campus activities to ensure student safety and engagement.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Took part in professional development workshops to boost skills.
DAY SUPPORT MANAGER
Walmart
10.2019 - Current
- Building and maintaining strong relationships with supply chain services peers and business line colleagues while building knowledge of bank policies and regulatory requirements to be viewed as a subject matter expert
- Use open and honest communication to articulate the team's business objectives, goals, procedures, policies, schedules and results
- Manage and translate business requirements into applications-specific implementations to provide services required to support the business processes support with the design through to implementation of product applications as per business requirement to delivery product to customer
- Provide skilled staff to execute BCM and disaster recovery (DR) plans and procedures support with application testing
- Establish and execute forums to manage vendors and customers
- Take responsibility to ensure all Aftersales business is handled in a common way throughout the region
- Ensure correct levels of Aftersales support is provided to customers
- Managed daily operations to ensure smooth functioning of the support department.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Defined clear targets and objectives and communicated to other team members.
- Mentored junior staff members, providing guidance and coaching to enhance their skillsets and career progression potential.
- Provide support to the branch managers as require customer meetings, query resolution.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
HR Recruiter
Wind Tech Pvt Ltd
11.2016 - 01.2018
- Design and update job descriptions
- Source potential candidates from various online channels (e.g
- Social media and professional platforms like StackOverflow and Behance)
- Craft recruiting emails to attract passive candidates
- Screen incoming resumes and application forms.
HR recruiter
Lavya Associates
02.2016 - 10.2016
- Design and update job descriptions
- Source potential candidates from various online channels (e.g., social media and professional platforms like Stack Overflow and Behance)
- Craft recruiting emails to attract passive candidates
- Screen incoming resumes and application forms.
Education
Early Childhood Educator Assistant
WESTERN COMMUNITY COLLEGE
Abbotsford, BC02.2024
Diploma - Tourism Studies
Vancouver Island University
Vancouver, BC04.2021
Bachelors of Arts -
Khalsa Collage For Women
Punjab, India04.2015
Skills
- A quick learner, well organized and adapts easily to new environments and changing work requirements
- Multi-lingual – able to speak/write English, Punjabi and Hindi fluently
- Experience in planning daily workloads and working under pressure
- Verified the accuracy of high volume point of sales scans quickly, consistently and accurately to prevent customer complaints or returns
- Demonstrated good Interpretation skills, energetic and hardworking person with a positive attitude who enjoys working with people
- Demonstrated skills in using MS office programs, Excel, Word and PowerPoint
- Individualized Education Plans
- Computer and Microsoft Office Skills
- Multimedia Presentations
- Child Development Associate Certification
- Communication and Interpersonal Skills
- Communicating with Parents and Teachers
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
- Flexible Work Schedule
- Motivating and Inspiring Students
References
References available upon request.
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Early Childhood Educator Assistant
Young Academics Early Learning Centre
03.2024 - Current
DAY SUPPORT MANAGER
Walmart
10.2019 - Current
HR Recruiter
Wind Tech Pvt Ltd
11.2016 - 01.2018
HR recruiter
Lavya Associates
02.2016 - 10.2016
Early Childhood Educator Assistant
WESTERN COMMUNITY COLLEGE
Diploma - Tourism Studies
Vancouver Island University
Bachelors of Arts -
Khalsa Collage For Women
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