Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Certification
Timeline
Generic

Silla George

Mississauga,ON

Summary

Dedicated and compassionate Addictions and Mental Health Worker with years of experience in providing support and intervention for individuals facing substance use and mental health challenges. Skilled in employing evidence-based counseling techniques, conducting behavioral assessments, and developing personalized treatment plans. Committed to promoting recovery, resilience, and overall well-being through a trauma-informed and client-centered approach.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Patient Care Coordinator,ABA Therapist

Independent Contrator
07.2024 - Current
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.

Crisis Support Worker,Mental Health

Thabor De-addiction Center
05.2022 - 05.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.

Supportive Housing Worker,Mental Health Service

Kerala Grahmin Panchayat Developmental Association
02.2022 - 01.2023
  • Addressed complaints from both neighbors and tenants proactively, mediating conflicts as needed to maintain a peaceful community atmosphere.
  • Developed strong relationships with local organizations and businesses to promote community involvement among residents.
  • Coordinated move-ins and move-outs efficiently, minimizing disruption to existing tenants while welcoming new members into the community smoothly.
  • Conducted regular property inspections to identify potential hazards or areas requiring attention, improving overall safety conditions for tenants.

Case Management Assistant,Mental Health

Drug Dependence and Recovery Center
01.2021 - 03.2022
  • Assisted in reducing clinic readmissions by effectively monitoring and following up on discharged patients'' progress.
  • Attended regularly scheduled case management and staff meetings.
  • Supported interdisciplinary team meetings to create comprehensive case plans tailored to individual needs.
  • Developed strong relationships with patients and families, providing emotional support throughout their medical journey.

Education

Post Graduate Degree - Mental Health,Addictions $ Substance Use

Humber College
Toronto, ON
08-2025

Bachelor of Arts - English Language And Literature

Don Bosco Arts $ Science College
India
01-2022

Skills

  • Critical Thinking Skills
  • Case Planning
  • Motivational Interviewing
  • Follow-up skills
  • Cultural competence
  • Trauma-informed care
  • Teamwork and Collaboration
  • Attention to Detail
  • Health and safety awareness

Websites

Languages

English
Full Professional

Accomplishments

  • Improved Recovery Rates: Increased client recovery rates by 25% through evidence-based treatment integration.
  • Facilitated Support Groups: Led support groups for 100+ participants, fostering community engagement and recovery.
  • Tailored Assessments: Conducted 320 and more behavioral health assessments, resulting in customized treatment plans.
  • Crisis Intervention: Reduced emergency room visits by 35% through effective crisis management.

Certification

CPR

Timeline

Patient Care Coordinator,ABA Therapist

Independent Contrator
07.2024 - Current

Crisis Support Worker,Mental Health

Thabor De-addiction Center
05.2022 - 05.2023

Supportive Housing Worker,Mental Health Service

Kerala Grahmin Panchayat Developmental Association
02.2022 - 01.2023

Case Management Assistant,Mental Health

Drug Dependence and Recovery Center
01.2021 - 03.2022

Post Graduate Degree - Mental Health,Addictions $ Substance Use

Humber College

Bachelor of Arts - English Language And Literature

Don Bosco Arts $ Science College

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Silla George