Katrina Crawley
Montreal,QC
Summary
Skilled multitasker with good work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator/Drug Access Coordinator
Medicum
03.2020 - Current
- Trained new staff on filing, phone etiquette and other office duties.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Provided excellent customer service to patients and medical staff.
- Facilitated communication between patients and various departments and staff.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved ones'' medical team.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Provided support and guidance to patients and families to navigate healthcare systems.
- Assisted patients with coordinating long-term care for chronic conditions to support and manage illnesses.
Administrative Assistant
Biron Groupe Sante
06.2024 - 08.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Restaurant Employee
Délice & Café
04.2017 - 03.2020
- Greeting clients and ensuring general satisfaction throughout the service
- Aided the kitchen staff with the preparation and portioning food stock
- Maintained a clean environment to prevent food contamination
Education
Technical DEC - Respiratory Therapy
Vanier College
Saint-Laurent, QC06.2026
Pre-University DEC - Social Sciences
John Abbott College
06.2022
Skills
- Interpersonal Communication
- Problem-Solving
- Task Prioritization
- Organizational Skills
- Teamwork and Collaboration
- Attention to Detail
- Multitasking Abilities
- Critical Thinking Skills
- Patient Care
- Medical Terminology
Languages
English
Native or Bilingual
French
Native or Bilingual
Certification
- Basic Life Support (BLS)
Timeline
Administrative Assistant
Biron Groupe Sante
06.2024 - 08.2024
Patient Care Coordinator/Drug Access Coordinator
Medicum
03.2020 - Current
Restaurant Employee
Délice & Café
04.2017 - 03.2020
Technical DEC - Respiratory Therapy
Vanier College
Pre-University DEC - Social Sciences
John Abbott College
- Basic Life Support (BLS)
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