Silene Falconi
Toronto,ON
Summary
High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Representative
Hannes Hummus
01.2023 - 01.2024
- Reviewed monthly performance against targets set by management team.
- Collaborated with marketing team to create promotional materials for products and services.
- Generated new sales leads through cold calling and networking activities.
- Analyzed market trends to identify potential sales opportunities.
Personal Assistant
Munoz Public Adjuster
02.2024 - 06.2024
- Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Processed invoices related to business expenses incurred by the executive team.
Logistics Coordinator
B&G Logistics
Chicago, IL
01.2022 - 01.2023
- Created reports on freight costs, delivery timelines, invoices and other related information.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Explained proposed solutions to customers and management through oral presentations and written proposals.
Education
High School Diploma -
ISM International
Ecuador07-2017
Skills
- B2B and B2C sales
- Customer Service
- Multitasking
- Self Motivation
- Organizational Skills
- Excellent Communication
- Teamwork and Collaboration
- Spanish Fluency
- Digital Marketing
- Web Analytics
- Sales operations
- Market research, forecasting, and analysis
- KPI analysis
Languages
Spanish
Native/ Bilingual
Certification
Microsoft 365 Certifications
Sales Certification
Timeline
Personal Assistant
Munoz Public Adjuster
02.2024 - 06.2024
Sales Representative
Hannes Hummus
01.2023 - 01.2024
Logistics Coordinator
B&G Logistics
01.2022 - 01.2023
High School Diploma -
ISM International
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