SIFAT MAHMUD
Calgary,AB
Summary
Quick-thinking Supervisor recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement and inventory control.
Overview
1
1
year of professional experience
Work History
Supervisor
Injection Works Plastic Injection Molding
8600 Place Upton, Anjou, Quebec H1J 1E3
10.2023 - 01.2024
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Observed packing operations to verify conformance to specifications.
- Maintained database systems to track and analyze operational data.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
General Labor Worker
Group Dynamite
07.2023 - 08.2023
- Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for
- Obeyed traffic laws and followed established traffic and transportation procedures
- Confirmed all packages were properly labeled
- Observed and adhered to traffic laws and safety procedures, preserving accident-free driving record
- Managed delivery pickups in-store using handheld device
- Monitored road and weather conditions for safe driving
- Inspected vehicle before each trip to ensure safe operation, completing necessary repairs or maintenance as needed
- Performed general labor duties such as lifting, carrying, pushing, and pulling materials and equipment
- Received, stored, and packaged products
- Worked collaboratively with other members of the team to meet deadlines
- Operated a variety of hand tools to complete assigned tasks safely and efficiently.
Driver
Doordash
08.2023 - 09.2023
- Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity
- Checked delivery addresses and verified correct package delivery
- Managed multiple tasks simultaneously while delivering goods within specified time frames
- Utilized GPS systems to accurately navigate routes while adhering to scheduled delivery times.
Education
High School Diploma -
Seneca College of Applied Arts And Technology
North York, ON05.2023
Skills
- Product Knowledge
- Shipment Procedures
- Vehicle Inspection
- Barcode Scanning
- Safety Protocols
- Production Targets
- Safe Driving Techniques
- City and Non-City Driving
- Customer Service
- Driving and Transportation
- Critical Thinking
- Schedule Management
- Order Picking and Processing
- Goods Transportation
- GPS and Route Planning
- Verbal and Written Communication
- Valid Driver's License
- Inventory Organization
- Route Management
- Operations Management
- Schedule Development
- Staff Management
- Inventory Control
- Priority Management
- [Software] Experience
- Team Building
- Industry Knowledge
- Problem Solving
- Goal Setting
- Leadership Abilities
- Quality Control
- Time Management
Languages
English
Timeline
Supervisor
Injection Works Plastic Injection Molding
10.2023 - 01.2024
Driver
Doordash
08.2023 - 09.2023
General Labor Worker
Group Dynamite
07.2023 - 08.2023
High School Diploma -
Seneca College of Applied Arts And Technology