SIFA ALIMBE
Edmonton,Canada
Summary
Compassionate and detail oriented Medical Office Assistant with over 8 years of experience supporting physicians and multidisciplinary healthcare teams in busy clinical environments. Highly skilled in patient registration, appointment scheduling, EMR management, billing support, and front-desk operations. Known for professionalism, efficiency, strong communication skills, and the ability to manage high patient volumes while maintaining confidentiality and excellent patient care.
Overview
11
11
years of professional experience
Work History
Medical Office Assistant
Eastwood Medical Clinic
Edmonton, AB
01.2024 - Current
- Schedule and coordinate patient appointments, optimizing clinic flow and minimizing wait times
- Maintain and update electronic medical records using Health Quest, ensuring accuracy and confidentiality
- Assist physicians with clinical preparation, including vital signs and exam room setup
- Process billing submissions and insurance claims; investigate and resolve discrepancies to reduce payment delays
- Manage high-volume phone lines, patient inquiries, referrals, and follow-ups
- Implement organizational systems that improved workflow efficiency and patient experience
Medical Office Assistant
White Oaks Medical Clinic
Edmonton, AB
01.2023 - 01.2024
- Greet patients and visitors professionally in person and by phone
- Prepare examination rooms and patients for procedures
- Maintain professional telephone etiquette while handling inquiries and appointment bookings
- Assist with minor clinical procedures, including ear syringing
Medical Office Assistant
Northgate Medical Clinic
Edmonton, AB
01.2019 - 01.2022
- Managed front-desk operations in a high-volume medical clinic
- Scheduled appointments, processed patient check-ins, and handled physician referrals
- Maintained patient charts and EMR documentation with strict confidentiality standards
Medical Office Assistant/Receptionist
East Edmonton Medical Clinic
Edmonton, AB
01.2015 - 01.2019
- Supported daily clinic operations through patient reception and scheduling
- Answered multi-line phones and directed patients appropriately
- Assisted physicians with room preparation and patient coordination
Education
Medical Office Assistant -
Medical Assistant College
Edmonton, AB01.2024
Medical Unit Clerk -
Hampton College
Calgary, AB01.2015
High School Diploma -
01.2011
Skills
- Medical Office Administration
- EMR & Health Quest Navigation
- Diagnostic & Specialist Referral Coordination
- Appointment Scheduling & Patient Flow
- Medical Billing & Reconciliation
- Patient Registration & Intake
- Phone & Front-Desk Management
- HIPAA Compliance & Confidentiality
- Data Entry & Documentation
- Customer Service & Multitasking
References
Available upon request.
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Medical Office Assistant
Eastwood Medical Clinic
01.2024 - Current
Medical Office Assistant
White Oaks Medical Clinic
01.2023 - 01.2024
Medical Office Assistant
Northgate Medical Clinic
01.2019 - 01.2022
Medical Office Assistant/Receptionist
East Edmonton Medical Clinic
01.2015 - 01.2019
Medical Office Assistant -
Medical Assistant College
Medical Unit Clerk -
Hampton College