Sierra Garcia
Clovis
Summary
Dynamic salesfloor team lead with a proven track record in customer service, team leadership, and employee training. Committed to enhancing customer experiences and driving team performance through effective communication and adaptable learning.
Overview
6
6
years of professional experience
Work History
Salesfloor Team Lead
Walmart
Clovis
03.2026 - Current
- Supervised sales floor team to ensure effective customer service and product knowledge.
- Trained new associates on store policies, procedures, and point-of-sale systems.
- Coordinated merchandise displays to enhance product visibility and customer engagement.
- Scheduled staff shifts to maintain optimal coverage during peak shopping hours.
- Monitored inventory levels and assisted with restocking items.
- Resolved customer inquiries and complaints with professionalism and efficiency.
- Conducted regular team meetings to communicate goals and share best practices.
- Implemented loss prevention strategies to minimize shrinkage on the sales floor.
Digital Academy Trainer
Walmart
Clovis
10.2025 - 03.2026
- Developed instructional materials to enhance employee understanding and retention.
- Conducted training sessions on customer service best practices and store policies.
- Evaluated training effectiveness through feedback and performance assessments.
- Led team meetings to discuss project updates and operational goals.
Salesfloor Associate
Walmart
Clovis
12.2023 - 10.2025
- Assisted customers with product selection and inquiries on the sales floor.
- Collaborated with team members to ensure stock availability and replenishment.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Participated in inventory counts to support accurate stock management practices.
Overnight Stocker
Walmart
Clovis
09.2022 - 11.2023
- Monitored stock levels and reported shortages to management for restocking needs.
- Inspected inventory for quality control and proper placement on shelves.
- Stocked shelves with merchandise to maintain organized store displays.
- Operated equipment like pallet jacks safely during stocking activities.
Online Shopper
Walmart
Clovis
09.2021 - 09.2022
- Selected items based on customer orders using handheld scanners.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Ensured product quality by checking expiration dates and packaging conditions.
- Adapted quickly to changes in inventory and customer preferences daily.
Cashier
Home Depot
Tulare
11.2020 - 08.2021
- Processed customer transactions efficiently and accurately at the register.
- Handled cash, credit, and gift card transactions securely and responsibly.
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Maintained cleanliness and organization of checkout area and surrounding displays.
Seasonal Receiving Associate
Burlington
Visalia
09.2020 - 01.2021
- Received, unpacked, and organized merchandise shipments efficiently.
- Assisted in stocking shelves and displaying merchandise on the sales floor.
- Unloaded trucks using hand trucks and dollies to ensure efficient delivery of merchandise. manually or with a hand truck or dolly.
- Sorted and labeled items according to size, type, style, color or product code.
Education
High School Diploma -
Tulare Western High School
Tulare, CA06-2020
Skills
- Customer service
- Visual merchandising
- Employee training
- Inventory management
- Team leadership
- Time management
- Sales strategies
- Effective communication
- Adaptable learning
- Conflict resolution
- Shrinkage control
Timeline
Salesfloor Team Lead
Walmart
03.2026 - Current
Digital Academy Trainer
Walmart
10.2025 - 03.2026
Salesfloor Associate
Walmart
12.2023 - 10.2025
Overnight Stocker
Walmart
09.2022 - 11.2023
Online Shopper
Walmart
09.2021 - 09.2022
Cashier
Home Depot
11.2020 - 08.2021
Seasonal Receiving Associate
Burlington
09.2020 - 01.2021
High School Diploma -
Tulare Western High School