Dynamic Salesfloor Team Lead with proven strengths in team management, communication, and problem-solving. Expert in training initiatives and fostering collaboration to drive sales performance and enhance customer engagement.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Salesfloor Team Lead
Walmart
Diamond Bar, CA
08.2025 - Current
Led daily operations on sales floor, ensuring efficient customer service and product availability.
Collaborated with management to implement promotional displays, enhancing customer engagement and sales performance.
Trained new team members on store policies, sales strategies, and inventory management systems.
Monitored stock levels and assisted in restocking shelves to maintain optimal product display.
Managed logistics for efficient loading and unloading of delivery trucks to streamline inventory processes.
Salesfloor Academy Trainer
Walmart
Diamond Bar, CA
09.2022 - 08.2025
Facilitated hands-on training sessions, improving employee retention of key operational protocols.
Collaborated with department managers to refine training materials and procedures for accuracy and effectiveness.
Monitored trainee progress, providing constructive feedback to foster skill development and confidence.
Implemented innovative learning techniques, increasing knowledge retention among team members by utilizing diverse training methods.
Coordinated cross-training initiatives, promoting workforce flexibility and enhancing team collaboration across departments.
Mentored new hires, resulting in stronger staff development and increased productivity.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Stocking Team Associate
Walmart
Diamond Bar, CA
07.2020 - 09.2022
Streamlined inventory management processes to enhance stock accuracy and availability.
Collaborated with team members to optimize workflow efficiency during peak hours.
Trained and mentored new associates on operational procedures and customer service standards.
Ensured compliance with safety regulations, promoting a secure working environment for staff and customers.
Assisted in executing merchandising strategies to improve product visibility and sales performance.
Kept work areas clean, organized, and safe to promote efficiency and team safety.