Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sidra Jawad

Markham,ON

Summary

Dynamic Restaurant Service Manager with expertise in staff supervision, menu development, and customer service excellence. Proven track record in enhancing team efficiency and ensuring compliance with food safety standards.

Overview

7
7
years of professional experience

Work History

Restaurant and Food Service Manager

Queen's Pizza And Wings
Hamilton, ON
12.2024 - Current
  • Supervised daily restaurant operations, ensuring efficient service and customer satisfaction.
  • Trained staff on menu offerings, enhancing product knowledge and service quality.
  • Implemented inventory management practices, reducing waste and optimizing stock levels.
  • Coordinated schedules for team members to maintain optimal staffing levels during peak hours.
  • Resolved customer complaints promptly, fostering a positive dining experience and loyalty.
  • Enhanced team efficiency by implementing streamlined processes for daily restaurant operations.
  • Monitored food safety protocols, ensuring compliance with health regulations and guidelines.

Master Chef

BK Caterers and Contractors (Bawarchi Khana)
Karachi
07.2019 - 05.2023

• Planned and prepared food product orders to maintain appropriate stock levels.

• Monitored quality, presentation and quantities of plated food across line.

• Trained kitchen workers on culinary techniques.

• Monitored kitchen area and staff to maintain overall safety and establish proper food handling techniques.

• Approved and polished dishes before delivery to customers to maintain signature reputation.

• Developed recipes and menus to meet consumer demand and align with culinary trends.

• Supervised preparation of specialty items and customer requests to verify accuracy in production.

• Considered seasonal product pricing and availability in development of promotional dishes and menu selections.

• Improved performance of team members resulting in high-quality meals produced daily.

• Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.

Education

Master of Arts - Public Administration

Karachi University
Karachi, Sindh

Advanced Food Safety Certification - Occupational Health And Safety

SafeCheck Food Safety
Ontario
12-2024

Skills

  • Team leadership
  • Menu development
  • Inventory control and record keeping
  • Problem-solving
  • Passion for customer satisfaction
  • Food service background
  • Customer loyalty
  • Operations management
  • Staff management
  • Recruitment
  • Recipes and menu planning
  • Restaurant promotion management

Timeline

Restaurant and Food Service Manager

Queen's Pizza And Wings
12.2024 - Current

Master Chef

BK Caterers and Contractors (Bawarchi Khana)
07.2019 - 05.2023

Master of Arts - Public Administration

Karachi University

Advanced Food Safety Certification - Occupational Health And Safety

SafeCheck Food Safety
Sidra Jawad