Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Sidharth Bhagat

Vancouver,BC

Summary

Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support. Highly organized, detail-oriented and thrives in fast-paced, intense environment. Confident and poised, with fluency in English, Hindi, and Punjabi.

Overview

7
7
years of professional experience

Work History

Front Desk Agent

Whistler RV Park and Campground
Whistler, British Columbia
05.2025 - Current
  • Managed guest check-ins and check-outs efficiently and professionally.
  • Handled guest inquiries and resolved issues promptly and courteously.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Answered telephones, emails and greeted visitors to assist, answer questions and direct.
  • Resolved customer complaints promptly and courteously.

Supervisor

Cows Inc.
Whistler, BC
03.2023 - 01.2024
  • Trained new staff on safety protocols and operational procedures to ensure compliance.
  • Completed day-to-day duties accurately and efficiently.
  • Performed weekly stock counts and prepared inventory reports for corporate management
  • Supervised daily operations to successfully serve more than 500 customers.
  • Executed opening and closing procedures to ensure store readiness and efficiency.

Laser Marketing Supervisor

Service Corporation International (Canada) ULC
Vancouver, British Columbia
09.2019 - 03.2023
  • Develop a number of marketing strategies and items for use within the company
  • Sourcing of promotional products for use within the locations
  • Design graphics for Marketing Modules for the team
  • Researching ways of generating revenue on the top of promotional and keepsake production
  • Implemented initiatives to increase brand awareness and engagement with target audience.
  • Collaborated with marketing team members to produce marketing materials.

Cashier

Real Canadian Superstore
North Vancouver, British Columbia
02.2019 - 09.2019
  • Interact with up to 20 customers per hour to process payments for purchased items, by accurately processing each item and ensuring all payments are processed in a timely manner
  • Answer questions about merchandise and maintain current knowledge of all promotions and deals
  • Helped customers find specific products, answered questions and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

North American Business Management - Marketing

Capilano University
North Vancouver, columbia, BC
06.2020

Bachelors of Commerce - General Business

DAV College
India
06.2016

Skills

  • Adjustable, adaptable and always willing to learn
  • Working independently or as a part of group
  • Experienced at managing team and prioritizing task to accomplish project efficiently and meeting deadlines
  • Social media management
  • Marketing material design
  • Guest service
  • Advanced computer skills; MS Office, CorelDraw, Corel photo-paint
  • Customer service

Interests

Volunteering and Community Involvement 

Adventure Sports- Riding Atvs and Snowmachines

Sports- Basketball, Cricket, Pickle Ball

Languages

English
Full Professional
Hindi
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

Front Desk Agent

Whistler RV Park and Campground
05.2025 - Current

Supervisor

Cows Inc.
03.2023 - 01.2024

Laser Marketing Supervisor

Service Corporation International (Canada) ULC
09.2019 - 03.2023

Cashier

Real Canadian Superstore
02.2019 - 09.2019

North American Business Management - Marketing

Capilano University

Bachelors of Commerce - General Business

DAV College

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Sidharth Bhagat