Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sidakjeet Kaur

Edmonton,AB

Summary

Dynamic professional with a proven track record in customer service and critical thinking, honed across roles from Holyrood Drycleans to Dhillon Resident. Excelled in enhancing client relations and streamlining operations, evidenced by training new hires and managing high-priority accounts. Expert in data entry and maintaining high sanitation standards, consistently exceeding employer expectations.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Holyrood Drycleans
10.2024 - Current
  • Responded to customer requests for products, services, and company information.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Conducted training sessions for new hires, ensuring consistent level of service across team.
  • Customized support strategies for high-priority clients to ensure their specific needs were met.

Hairstylist

Delight Makeover
07.2023 - 06.2024
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Processed payments, entering sales in register for prompt customer service.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.


Kitchen Supervisor

Dhillon Resident
09.2021 - 07.2023
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.

Education

High School Diploma -

Norquest College
Edmonton, None
01-2025

Bachelor of Commerce - Commerce

Khalsa Collage Patiala, Punjab,India
01-2023

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Payment processing
  • Client relations
  • Call management
  • Appointment scheduling
  • Order processing

Languages

English
Elementary
Punjabi
Elementary

Timeline

Customer Service Representative

Holyrood Drycleans
10.2024 - Current

Hairstylist

Delight Makeover
07.2023 - 06.2024

Kitchen Supervisor

Dhillon Resident
09.2021 - 07.2023

High School Diploma -

Norquest College

Bachelor of Commerce - Commerce

Khalsa Collage Patiala, Punjab,India

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