Shyann Poplar-Mills
Banff,AB
Summary
Reliable and guest-focused professional with experience in hotel housekeeping, retail, and food service. Strong work ethic with a consistent focus on quality, attention to detail, and providing positive customer experiences in fast-paced environments.
Overview
7
7
years of professional experience
3
3
Certifications
Work History
Room Attendant
Fairmont Banff Springs
Banff, Alberta
08.2025 - Current
- Clean and prepare guest rooms to luxury hotel standards
- Meet daily productivity goals while maintaining quality and attention to detail
- Restock linens, toiletries, and in-room amenities
- Follow safety, hygiene, and company procedures
- Work independently and assist team members as needed
Airbnb Cleaner
Beate Airbnb Cleanings
Grand Bend, Ontario
05.2025 - 08.2025
- Cleaned and prepared short-term rental properties between guest stays
- Sanitized high-touch surfaces in bathrooms, kitchens, and living areas
- Managed time efficiently to complete multiple properties per shift
- Ensured properties were guest-ready on tight schedules
Baker
St. Marys Independent Grocer
St. Marys, Ontario
12.2024 - 08.2025
- Prepared baked goods according to company standards and food safety guidelines
- Worked early morning shifts in a fast-paced environment
- Maintained clean, organized, and sanitary work areas
Crew Member
Tim Hortons
Lucan, Ontario
09.2024 - 01.2025
- Provided fast and friendly customer service in a high-volume setting
- Took orders, handled payments, and prepared beverages accurately
- Communicated clearly with team members during busy periods
Sales Associate
St. Marys Home Building Centre
St. Marys, Ontario
09.2018 - 10.2024
- Assisted customers with product selection and purchases
- Operated POS system for sales, returns, and exchanges
- Stocked shelves and maintained clean, organized displays
- Built positive relationships through friendly and helpful service
Education
High School Diploma -
District Collegiate Vocational Institute
St. Marys, ON06-2021
Skills
- Customer and guest service
- Reliability and punctuality
- Time management and efficiency
- Attention to detail
- Teamwork and communication
- Cash handling and POS systems
- Cleaning, sanitation, and safety standards
- Flexible availability
Certification
WHMIS
Timeline
Room Attendant
Fairmont Banff Springs
08.2025 - Current
Airbnb Cleaner
Beate Airbnb Cleanings
05.2025 - 08.2025
Baker
St. Marys Independent Grocer
12.2024 - 08.2025
Crew Member
Tim Hortons
09.2024 - 01.2025
Sales Associate
St. Marys Home Building Centre
09.2018 - 10.2024
High School Diploma -
District Collegiate Vocational Institute