Shyan Logan
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS COFFEE COMPANY
01.2022 - Current
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Cook Manager
Stobie's Pizza
03.2018 - 04.2022
- Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
- Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
- Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
- Improved team morale by fostering open communication and encouraging professional growth among staff members.
Seasonal Worker
Spencer's Gifts
11.2017 - 02.2018
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
Crew Member
Dairy Queen Grill & Chill
08.2016 - 09.2017
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
Sandwich Maker
SUBWAY®Restaurants
10.2016 - 01.2017
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
- Supported fellow employees through effective communication and teamwork during busy periods or staff shortages.
- Collaborated with team members to optimize workflow, resulting in better overall performance during peak hours.
- Enhanced customer satisfaction by consistently preparing high-quality sandwiches and maintaining a clean workspace.
Restaurant Hostess
Archie's Seafood Restaurant
04.2015 - 03.2016
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
College Certificate - Court Support Services
Fanshawe College
London11.2024
College Certificate - Emergency Telecommunications
Fanshawe College
London, ON06.2022
High School Diploma -
Catholic Central High School
London, ON06.2017
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Adaptive and creative
- Efficient typing
- Customer Service-Oriented
- Work Ethic and Integrity
Languages
English
Native or Bilingual
Certification
- Standard First Aid - CPR C - AED, St. John Ambulance - 2026
Timeline
Barista
STARBUCKS COFFEE COMPANY
01.2022 - Current
Cook Manager
Stobie's Pizza
03.2018 - 04.2022
Seasonal Worker
Spencer's Gifts
11.2017 - 02.2018
Sandwich Maker
SUBWAY®Restaurants
10.2016 - 01.2017
Crew Member
Dairy Queen Grill & Chill
08.2016 - 09.2017
Restaurant Hostess
Archie's Seafood Restaurant
04.2015 - 03.2016
College Certificate - Court Support Services
Fanshawe College
College Certificate - Emergency Telecommunications
Fanshawe College
High School Diploma -
Catholic Central High School
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