Tally
Shweta Yadav
Retail Sales and Marketing Professional
Calgary,Alberta
Summary
Reliable and upbeat retail sales professional successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Retail Assistant
Day To Day Supermarket
Nagpur, Maharashtra
07.2018 - 02.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Increased sales by offering advice on purchases and promoting additional products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
Teacher
The Mom Play School
Surat, Gujarat India
04.2014 - 04.2018
- Supported student physical, mental, and social development using classroom games and activities.
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Participated in parent teacher conference to discuss developments of students and increase support.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
Retail Worker
Star Bazaar
Surat, Gujarat India
02.2011 - 12.2013
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
Primary Assistant Teacher
Sardar Patel Educational Institute
Bhavnagar, Gujarat India
06.2000 - 01.2005
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Supported classroom activities, tutoring, and reviewing work.
- Maintained safety and security by overseeing students in recess environments.
- Supported classroom maintenance and upkeep, organizing books and materials.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Completed daily reports on attendance and disciplinary performance.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Organized classroom supplies and decorated walls to create fun, nurturing settings, and meet learning needs.
- Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking, and communication.
- Built positive relationships with parents to involve families in educational process.
- Kept classroom clean, organized, and safe for students and visitors.
Education
Master of Commerce - Management Accountancy & Advanced Cost Accounts
Bhavnagar University
Bhavanagar Gujarat India 06.1998 - 06.2000
Bachelor of Commerce - Advanced Accounting
Bhavnagar University
Bhavnagar Gujarat India 06.1995 - 05.1998
Skills
Sales and Marketing
Software
MS-Office
Certification
Certified Yoga Instructor
Interests
Dance
Music
Hobbies
Travelling to different unique places and explore more about people, culture, music, food.
Volunteering in social groups for helping Old-Age people.
Timeline
Retail Assistant
Day To Day Supermarket
07.2018 - 02.2023
Teacher
The Mom Play School
04.2014 - 04.2018
Retail Worker
Star Bazaar
02.2011 - 12.2013
Primary Assistant Teacher
Sardar Patel Educational Institute
06.2000 - 01.2005
Master of Commerce - Management Accountancy & Advanced Cost Accounts
Bhavnagar University
06.1998 - 06.2000
Bachelor of Commerce - Advanced Accounting
Bhavnagar University
06.1995 - 05.1998
Certified Yoga Instructor
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