Reliable individual offering exceptional people skills. Real team player committed to performing at high levels on the jobs. Seeking a challenge interacting with people or employees alike in a new work environment, Able to stand for long hours and complete demanding work in high-volume settings. Lastly, service-orientated, punctual, and hardworking professsional.
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Increased sales significantly by upselling higher-end products to customers.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Open and closed salad line prep/line work, including the expo/fry close and open while adhering to food safe practices and regulations.
Performed our local sales marketing by acquiring new businesses and groups to use our facility for events and parties through their organizations and/or catering events
Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations, and to be able to train new arriving employees in several different positions.
Head Stocker, Deli Associate, Produce Associate
Food Lion
03.2018 - 05.2019
Kept department operating in line with management objectives by translating directions into actionable policies at employee level.
Operated different grocery store equipment including balers, power jacks, slicing machines, and cash registers.
Examined grocery products to ensure that expired or spoiled items were removed immediately from stock and adhered to the "first in, first out" rule.
Logged daily production, shrink and inventory levels in computer system.
Reviewed current planograms and end cap placements to properly merchandise items.
Adhered to food safety procedures and regulations
Trained newcomer employees in various store departments including stock, produce, and deli department.
Front End Manager, Waitress, Bartender
Third Base Restaraunt and Bar
02.2018 - 05.2018
Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Open and closed while doing inventory check, and preparations for the following day.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Education
Rad-T Certification - RAD-T For Drug/Alcohol Counselor