Summary
Overview
Work History
Education
Skills
Timeline
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Shweta Singh

Edmonton,AB

Summary

Dynamic sales representative with a proven track record at Rogers, excelling in customer service and relationship management. Adept at upselling and enhancing customer satisfaction through effective communication and problem-solving skills. Recognized for attention to detail and ability to train team members, contributing to a positive and efficient work environment.

Overview

6
6
years of professional experience

Work History

Sales Representative

Rogers
Edmonton, AB
11.2024 - 04.2025
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Strong negotiation and persuasion abilities.

Shift Supervisor

Burger King
Winnipeg, MB
08.2020 - 10.2024
  • Customer satisfaction by providing friendly and efficient service.
  • Ensured accurate order fulfillment with diligent attention to detail while assembling meals.
  • Contributed to sales by upselling menu items, and promoting special offers.
  • Assist customers in person and on the phone in a professional manner.
  • Answering any restaurant-related queries, and cleaning and maintenance as per company protocols.

Kitchen Supervisor

Boston Pizza
Toronto
05.2019 - 03.2020
  • Improved kitchen efficiency by effectively performing prep tasks and organizing work stations.
  • Enhanced customer satisfaction by consistently delivering high quality food in timely manner.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Inform and provide daily reports to Manager
  • Placing GFS orders and managing inventory.

Front Desk Agent (Intern)

Holiday Inn Express
Scarborough
01.2019 - 04.2019
  • Enhance guest satisfaction by efficiently managing check-in and check-out processes.
  • Increased customer loyalty with exceptional communication skills.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Shared information with patrons on entertainment and tourism events in nearby areas, boosting local tourism.
  • Knowledge of using the phone system, copiers, printers, and fax machine.

Education

Hotel Operations Management -

Centennial College, School of Hospitality, Tourism And Culinary Arts
Toronto, ON
04.2019

Skills

  • Customer service
  • Team collaboration
  • Sales promotion
  • Communication skills
  • Problem solving
  • Attention to detail
  • Training and development
  • Health and safety
  • Cash handling expertise

Timeline

Sales Representative

Rogers
11.2024 - 04.2025

Shift Supervisor

Burger King
08.2020 - 10.2024

Kitchen Supervisor

Boston Pizza
05.2019 - 03.2020

Front Desk Agent (Intern)

Holiday Inn Express
01.2019 - 04.2019

Hotel Operations Management -

Centennial College, School of Hospitality, Tourism And Culinary Arts

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Shweta Singh