Summary
Overview
Work History
Education
Skills
Avaliability
Timeline
Generic

Shweta

Windsor,ON

Summary

Dynamic customer service professional with a proven track record at Tim Hortons, excelling in problem-solving and effective communication. Recognized for enhancing customer relationships and streamlining service processes, driving repeat business. Adept at inventory management and fostering teamwork to achieve operational excellence. Committed to delivering exceptional service and innovative solutions.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Tim Hortons
Windsor, Ontario
12.2024 - 02.2025
  • Developed strong customer relationships to encourage repeat business.
  • Recommended improvements in products, service and billing methods to management to prevent future problems.
  • Identified areas of improvement in customer service processes and suggested changes accordingly.
  • Promoted available products and services to customers during service, account management and order calls.

Team Member

Burger King
Windsor, Ontario
09.2023 - 10.2024
  • Set specific goals for projects to measure progress and evaluate end results.
  • Created detailed reports outlining project progress and results achieved.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Identified needs of customers promptly and efficiently.
  • Answered phone calls regarding inquiries about products or services.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.

Education

High School Diploma -

St. Clair College of Applied Arts And Technology
Windsor, None

Skills

  • Customer service
  • Problem solving
  • Inventory management
  • Effective communication
  • Time management
  • Order processing
  • Strong teamwork
  • Creative problem solving

Avaliability

  • Monday - 3pm to midnight Tuesday- 3 pm to midnight
  • Wednesday- full day Thursday- 4 pm to midnight
  • Friday- 4 pm to midnight Saturday- full day
  • Sunday- full day

Timeline

Customer Service Representative

Tim Hortons
12.2024 - 02.2025

Team Member

Burger King
09.2023 - 10.2024

High School Diploma -

St. Clair College of Applied Arts And Technology

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Shweta