Shur'Na Griffin
Oakland
Summary
Dedicated caregiver with extensive experience at Private Care, adept at developing individualized care plans and enhancing patient well-being through compassionate support. Proven communication skills and strong record-keeping abilities ensure optimal care delivery. Recognized for fostering resilience in clients and collaborating effectively with healthcare teams to achieve positive outcomes.
Overview
14
14
years of professional experience
Work History
Caregiver
Private Care
Oakland
01.2025 - 02.2025
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Followed safe lifting and transferring techniques to transport residents.
- Laundered clothing and bedding to prevent infection.
- Organized oral medications for clients following dosage and schedule requirements.
Special Education Paraprofessional
Oakland Unifed School District
Oakland
09.2023 - 03.2024
- Evaluated student needs to provide helpful resources and support.
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Improved behavior with modification and positive reinforcement techniques.
- Helped students learn to persevere with challenging tasks and build resilience for later educational efforts.
Caregiver
Willow Creek Senior living Facility
Castro Valley
08.2023 - 09.2023
- Demonstrated patience, compassion, and empathy in various situations
- Worked one-on-one with students to reinforce learning of materials
- Provided positive and nurturing support while attending to students' physical, personal, and emotional needs
- Utilized positive reinforcement techniques to encourage desired behaviors from students
- Communicated student progress and concerns to teacher
- Supervised students on school grounds and on field trips
- Led small group and individual instructional sessions
- Supervised students during cooling-off time, monitoring behavior
- Participated in team meetings concerning the implementation of IEPs for assigned caseloads of students
- Provided direct instruction to students in small groups or one-on-one settings, utilizing evidence-based interventions and strategies
- Attended meetings and in-service presentations to acquire information relative to job functions
Para Educator
The Stepping Stone
Berkeley
04.2023 - 08.2023
- Customized small group and individual classroom activities based on differentiated learning needs.
- Assisted teachers in creating and implementing Individualized Education Plans for students with special needs.
- Assisted with the organization and implementation of classroom projects and events.
- Fostered relationships between general education peers and those receiving specialized services within the classroom setting.
Caregiver
Private Care
Oakland
03.2023 - 05.2023
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Laundered clothing and bedding to prevent infection.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Cashier Team Lead
The Home Depot
Emeryville
11.2021 - 03.2023
- Balanced cash drawer and performed daily audit procedures
- Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally
- Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies
- Maintained cleanliness of checkout area by sweeping floors, wiping down counters, emptying trash receptacles
- Delivered quick, professional, and friendly check-out experience to customers
- Handled large amounts of money and supported accuracy of financial transactions
- Trained new cashiers on operational procedures, policies, and standards
- Refunded customers and returned items for product issues
- Answered store phone and wrote down customer requests for deliveries, large orders, or reservations
- Sought continuing education opportunities to stay current with industry trends
Medical Assistant /Receptionist
Pathway To Wellness
Union City
01.2019 - 06.2021
- Assisted clients with activities of daily living such as bathing, dressing and grooming
- Performed light housekeeping duties including laundry, meal preparation and grocery shopping
- Helped clients with daily tasks, such as laundry, housekeeping, and shopping
- Assisted residents in activities of daily living to maintain health and dignity
- Maintained a clean environment for patients by following proper infection control protocols
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Provided compassionate care to elderly patients, adapting to their individual needs and preferences
- Provided emotional support to clients during difficult times
Cash Logistics Processor
Garda World
Oakland
01.2019 - 01.2021
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided detailed analysis on cash flow trends to management team.
- Assisted in the development and updating of cash handling policies and procedures.
Caregiver/Receptionist
Honor
Oakland
04.2018 - 01.2019
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Worked closely with clinical staff to support therapeutic and behavioral plans.
Cash Logistics Processor
Brinks Incorporated
Alameda
10.2018 - 01.2019
- Answered customer calls, addressed questions, and forwarded to the right departments or managers when needed.
- Received and recorded cash, checks and transfers.
- Compiled current budget data from estimated revenues, expenses and prior budgets.
- Classified and summarized financial data to compile and enter in financial records
- Prepared and delivered end-of-day financial packages for management review.
Data Entry Clerk
Tesla
Fremont
09.2018 - 10.2018
- Identified and corrected data entry errors to prevent duplication across systems.
- Verified accuracy and completeness of data entry into the database system.
- Reviewed and updated account information in company computer system.
- Scanned and stored files and records electronically to reduce paper files and secure data.
Caregiver
Kindred Health Care
Pleasant Hill
03.2017 - 04.2018
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
Caregiver/Receptionist
Bayside Park
Emeryville
04.2015 - 01.2017
- Administered prescribed medications on a timely basis following care plan instructions.
- Laundered clothing and bedding to prevent infection.
- Assisted clients with maintaining good personal hygiene.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Caregiver
Sunrise Pleasanton
Pleasanton
11.2013 - 01.2015
- Supported bathing, dressing and personal care needs.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Built strong and trusting rapport with clients and loved ones.
- Monitored vital signs, including blood pressure, temperature and pulse rate.
Receptionist/Caregiver
Chateau Pleasant Hill
Pleasant Hill
07.2011 - 04.2013
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Education
Diploma in Clinical Medical Assisting -
Western Career College
Emeryville, Ca06.2010
Diploma in Billing & Coding -
Silcon Valley College
Emeryville, Ca06.2002
High School Diploma -
Oakland High School
Oakland, Ca06.1994
Skills
- Health Plan Benefits
- Personal care assistance
- Communication skills
- Customer service
- Team collaboration
- Time management
- Record keeping
- Problem solving
- Medical records management
- Feeding assistance
- Patient care
- Staff collaboration
- Individualized Care Plans
- Excellent Customer Service Skills
- Behavioral Skills Development
- Medical Terminology Knowledge
Timeline
Caregiver
Private Care
01.2025 - 02.2025
Special Education Paraprofessional
Oakland Unifed School District
09.2023 - 03.2024
Caregiver
Willow Creek Senior living Facility
08.2023 - 09.2023
Para Educator
The Stepping Stone
04.2023 - 08.2023
Caregiver
Private Care
03.2023 - 05.2023
Cashier Team Lead
The Home Depot
11.2021 - 03.2023
Medical Assistant /Receptionist
Pathway To Wellness
01.2019 - 06.2021
Cash Logistics Processor
Garda World
01.2019 - 01.2021
Cash Logistics Processor
Brinks Incorporated
10.2018 - 01.2019
Data Entry Clerk
Tesla
09.2018 - 10.2018
Caregiver/Receptionist
Honor
04.2018 - 01.2019
Caregiver
Kindred Health Care
03.2017 - 04.2018
Caregiver/Receptionist
Bayside Park
04.2015 - 01.2017
Caregiver
Sunrise Pleasanton
11.2013 - 01.2015
Receptionist/Caregiver
Chateau Pleasant Hill
07.2011 - 04.2013
Diploma in Clinical Medical Assisting -
Western Career College
Diploma in Billing & Coding -
Silcon Valley College
High School Diploma -
Oakland High School
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