Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Droz Batholet Deba

Edmonton

Summary

Dedicated healthcare professional with a proven track record at Alberta Health Services, excelling in patient-focused care and medication monitoring. Leveraged compassionate care and clinical documentation skills to enhance patient well-being, achieving a 40% improvement in patient satisfaction scores. Skilled in fostering strong relationships with patients and families, ensuring high-quality, empathetic support.

Healthcare professional with extensive experience in delivering personalized and compassionate care. Proven track record in supporting patient needs and enhancing their quality of life through effective communication and empathy. Known for strong collaboration skills and adaptability to changing care requirements.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Client Care Asistant

Alberta Health Services
09.2023 - Current
  • Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
  • Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
  • Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
  • Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
  • Assisted with meal preparation and feeding, ensuring adherence to dietary restrictions and nutritional guidelines for optimal health.
  • Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Mitigated patient-care risks with regular equipment safety checks.
  • Participated in ongoing professional development opportunities, staying current with best practices in caregiving techniques.
  • Contributed to a positive patient experience by engaging in conversation and recreational activities, fostering a sense of companionship.
  • Collaborated with interdisciplinary teams of healthcare professionals to develop comprehensive care strategies tailored to individual patient needs.
  • Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
  • Implemented care plans designed by healthcare professionals to ensure consistency in treatment and support for each patient.
  • Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
  • Developed strong relationships with patients'' families, providing guidance on how they could best assist their loved ones throughout the caregiving journey.
  • Provided emotional support to patients and their families throughout the caregiving process, building trust and rapport.
  • Maintained accurate records of patient progress, documenting changes in condition or response to treatment interventions.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
  • Supported rehabilitation efforts by helping patients perform prescribed exercises and follow personalized therapy plans.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Assisted patients with self-administered medications.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
  • Liaised with key accounts to deliver targeted administrative household support.
  • Scheduled daily and weekly care hours for client caseload.
  • Maintained entire family's schedule and organized events.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Replaced bandages, dressings, and binders to care for wounds and encourage healing.
  • Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Assisted with daily living activities, running errands, and household chores.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.
  • Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Guided patients to restroom to support bladder and bowel relief requirements.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Maintained strong connections within caregiver community to gain continuous knowledge.

Mental Health Aide

Mental Health Association Inc.
01.2020 - 12.2022
  • Maintained strict confidentiality of client information in accordance with HIPAA regulations and professional ethics guidelines.
  • Improved patient well-being by providing compassionate care and support to individuals with mental health challenges.
  • Utilized effective time management skills to balance a high caseload, prioritizing tasks and ensuring timely completion of duties.
  • Assisted in the development of personalized treatment plans for better patient outcomes and progress tracking.
  • Demonstrated cultural sensitivity when engaging with diverse populations fostering a welcoming treatment atmosphere.
  • Provided crisis intervention services, effectively deescalating tense situations and maintaining a safe environment for patients and staff.
  • Conducted regular safety checks, proactively addressing potential hazards within the facility.
  • Implemented therapeutic activities tailored to individual needs, enhancing overall patient engagement and satisfaction.
  • Maintained detailed records of patient progress, enabling more informed decision-making by healthcare professionals.
  • Utilized active listening skills to build rapport with patients, creating an atmosphere of trust and understanding within the clinical setting.
  • Participated in case conferences discussing client progress optimally tailoring interventions based on collective knowledge.
  • Coordinated with outside agencies as needed for additional resources or referrals that could enhance clients'' quality of life.
  • Monitored medication administration, ensuring accurate dosage and adherence to prescription guidelines.
  • Ensured timely communication between healthcare providers regarding client updates and concerns for seamless continuity of care.
  • Promoted self-advocacy among clients by encouraging independence in daily living tasks while offering assistance as necessary.
  • Supported clients in developing healthy coping mechanisms through guided practice of relaxation techniques and stress management strategies.
  • Contributed to ongoing staff training by sharing best practices in mental health care provision during team meetings or workshops.
  • Facilitated group therapy sessions, promoting open dialogue and fostering a supportive community among patients.
  • Educated family members on proper caregiving techniques, contributing to a seamless transition for patients returning home after treatment.
  • Collaborated with interdisciplinary teams to ensure comprehensive care for each patient''s unique needs.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Collaborated with facility psychiatrists to determine effectiveness of treatment and developed new treatment plans.
  • Assisted staff members during emergency situations while maintaining professionalism and observational skills.
  • Worked with [Type] patients to provide emotional support and closely monitor potentially dangerous changes to behavior.
  • Quickly identified problematic changes in patient behavior and progress by closely monitoring patients and keeping detailed records.
  • Answered [Number] daily office phone calls for [Type] appointments, questions and visitation rules.
  • Supervised safety, behavior and [Type] actions during scheduled and emergency trips off campus.
  • Maintained patient rooms by making beds, sweeping units and wiping down surfaces.
  • Performed intake triage, vitals and assisted patients with mental health screenings.
  • Adapted and adjusted patient medication dosages to optimize effectiveness and improve overall patient behavior.
  • Enhanced patient stays by creating and maintaining visual calendar of social, recreational and education activities.

Health Care Assistant

Health Services Executive
02.2017 - 12.2020
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Observed patient skin conditions and reported findings to registered nurse.
  • Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
  • Maintained clean environment with due consideration to health and safety issues and infection control policy.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
  • Arranged bedding and cushions to enhance patient comfort in bed and chairs.
  • Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
  • Supported nursing staff with care of incontinent patients and promotion of continence care.
  • Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
  • Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
  • Contributed to efficient patient care by accurately documenting medical information and maintaining up-to-date records.
  • Performed vital signs monitoring, ensuring timely reporting of any abnormalities to the medical team.
  • Promoted healthy lifestyle choices among patients through education on nutrition, exercise, and medication management.
  • Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
  • Delivered high standard of holistic care to patients to promote equality and dignity.
  • Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
  • Played an active role in delivering holistic care that addressed not only physical but also emotional well-being of patients under my supervision.
  • Participated in ongoing training sessions, staying current with best practices in health care assistance.
  • Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Delivered high-quality care to [Type] patients in hospital facility.
  • Supported needs of [Number]+ residents under long-term care.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Transported patients between rooms and appointments or testing locations.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Conducted health education sessions for patients, empowering them with knowledge for better health management.
  • Improved patient care delivery by contributing to development of patient care plans.
  • Facilitated patient mobility by assisting with exercises and walking, promoting faster recovery and independence.
  • Supported integration of technology in care practices, enhancing accuracy of patient monitoring.
  • Supported healthcare teams in emergency situations, demonstrating agility and readiness to respond to patient needs.
  • Contributed to team meetings with insights on patient care plans, ensuring unified approach to health management.
  • Improved patient outcomes by closely monitoring for signs of distress or complications and promptly alerting nursing staff.
  • Monitored and recorded patient vitals, providing critical data for healthcare professionals to assess patient health.
  • Maintained clean and organized patient environment, reducing risk of infections and enhancing patient well-being.
  • Administered medication under supervision, ensuring adherence to healthcare plans and contributing to patient recovery.
  • Reduced stress levels for patients and families by providing clear communication and timely updates on care plans.
  • Coordinated with healthcare professionals to update patient records, ensuring accuracy and confidentiality.
  • Enhanced team efficiency by streamlining inventory management for medical supplies.
  • Provided emotional support to patients and families, fostering positive atmosphere in challenging times.
  • Assisted with nutritional planning, ensuring patient diets supported health and recovery goals.
  • Facilitated smoother patient discharge processes by preparing documents and educating patients on post-discharge care.
  • Enhanced patient comfort and safety by meticulously following hygiene protocols and assisting with daily living activities.
  • Participated in continuous education programs to stay updated on healthcare best practices and emerging trends.
  • Supported patients'' physical therapy goals through guided exercises and range of motion activities.
  • Collaborated with healthcare professionals to develop individualized care plans tailored to each patient''s specific needs.
  • Improved patient satisfaction with compassionate care and attentive listening to concerns and needs.
  • Assisted in implementation of new healthcare protocols, leading to improved patient care processes.

Education

GED -

Alberta Directory Number :74739
Edmonton, AB
06-2017

Skills

  • Feeding assistance
  • Medication monitoring
  • Patient-focused care
  • Compassionate care
  • Case documentation
  • Supporting personal needs
  • Empathy and compassionate care
  • Self-care techniques
  • Mobility assistance
  • De-escalation techniques
  • Elderly care
  • Caregiver relations
  • Documentation
  • Progress monitoring
  • Care plan development
  • Emotional support
  • Vital signs monitoring
  • First aid and safety
  • Patient safety management
  • Patient evaluations
  • Blood sugar monitoring
  • Dependable and responsible
  • Therapeutic communication
  • Documenting behaviors
  • Time management
  • Disaster recovery
  • Client confidentiality
  • Relapse prevention
  • Observing responses
  • Dementia care
  • Substance abuse awareness
  • Preparing meals
  • Meal preparation
  • Family support
  • Patient positioning
  • Toileting support
  • Mental health support
  • Emotional and social support
  • Problem-solving
  • Trauma-informed care
  • Transporting patients
  • Infection control
  • Patient care
  • Behavior management
  • Blood pressure measurement
  • Relationship building
  • Clinical documentation
  • Support services
  • Personal hygiene assistance
  • Behavior observation
  • Basic housekeeping
  • Multicultural sensitivity
  • Catheter care
  • End-of-life care
  • Suicide prevention
  • Bedsore prevention
  • Calm under stress
  • Patient observation
  • Nutrition monitoring
  • Anger management
  • Recording vital signs
  • Personal care assistance
  • Psychosocial rehabilitation
  • Oral hygiene
  • Respectful and compassionate
  • Assertiveness training
  • Emotional resilience
  • Individual counseling
  • Care monitoring
  • Adaptable approach
  • Discharge planning
  • Records maintenance
  • Feeding assistance expert
  • Patient assessment
  • Flexible schedule and availability
  • Home care aide (HCA)
  • Administering medications
  • Patient assessments
  • Data confidentiality
  • Empathy development
  • Family communication
  • Personal care worker
  • Documentation and recordkeeping
  • Client satisfaction
  • Fast learner
  • Resident empowerment
  • At-home care instruction
  • Health education
  • Patient mobility assistance
  • Professional demeanor
  • Dining room support
  • Empathetic listening
  • Case management experience
  • Quality program protocols
  • Community activities
  • Patient care and companionship
  • Daily living activities assistance
  • Autism support
  • Patient care technician/assistant
  • Compassion and empathy
  • Client relationship management
  • Electronic charting
  • Active listening
  • Analytical thinking
  • EMR updating
  • Adaptability and flexibility
  • CPR certified
  • Patient relationship building
  • Verbal and written communication
  • Goal setting
  • Resident care partner (RCP)
  • Safety awareness
  • Professionalism
  • Certified medication technician (CMT)
  • Social interaction
  • Interpersonal communication
  • Certified home health aide (CHHA)
  • Conflict resolution
  • Record keeping
  • Output monitoring and reporting
  • Medication coordination
  • Clean rooms
  • Compassionate client care
  • Patient advocacy
  • Time management abilities
  • Supply restocking
  • Cultural sensitivity
  • Continuous improvement
  • Stress management
  • Written communication
  • Disability support
  • Report writing
  • Adaptability
  • Nutrition
  • Multitasking Abilities
  • Patient care quality
  • Progress documentation
  • Reliability
  • Feeding tube management
  • [Language] fluency
  • Hoyer lifting equipment
  • Critical thinking
  • Injury prevention
  • Flexible schedule
  • Organizational skills
  • Medical terminology knowledge
  • Indirect patient care
  • Effective communication
  • Quality assurance
  • Patient management
  • Basic computer skills
  • Observation documentation
  • ADL assistance
  • Decision-making
  • Vital signs
  • Care plan assessment
  • Substance Abuse Knowledge
  • Light housekeeping
  • Medical office administration
  • Patient monitoring
  • Heartsaver first aid CPR AED (first aid CPR AED)
  • Incapacitation care
  • Safety procedures
  • Certified home health aide
  • Medical records management
  • Physical assessment
  • Inpatient care
  • Physical therapy support
  • Self-defense techniques
  • Electronic recordkeeping
  • Medication management
  • Pediatric emergency assessment, recognition and stabilization
  • Records management
  • Nutritional knowledge
  • Resident care associate
  • HIPAA compliance
  • Medical terminology
  • Laboratory testing
  • EMR / EHR
  • Interpersonal skills
  • Heartsaver first aid (first aid)
  • Clinical quality program standards
  • Task prioritization
  • Certified medication aide (CMA)
  • Case management
  • Safety management
  • Patient confidentiality
  • CPR certification
  • Client transportation
  • Patient records documentation
  • Outpatient care
  • Professional ethics
  • Tracheostomy care
  • Medication and appointment reminders
  • Team building
  • Heartsaver first aid
  • Chronic disease management
  • Self motivation
  • Complex Problem-solving
  • Excellent communication
  • Home health aide (HHA)
  • Cognitive assessment
  • First aid certification
  • Supportive companionship
  • Nursing intervention adjustment
  • Bedside manner
  • Medication administration
  • Excellent customer service skills
  • Certified in CPR/AED
  • Direct patient care
  • Patient protection
  • Compassionate communication
  • Attention to detail
  • Patient relations
  • Client documentation
  • Problem-solving abilities
  • CPR/AED
  • Behavioral management
  • Multitasking
  • Wound care
  • Care plan management
  • Verbal and written communication skills
  • Crisis intervention
  • Incident reporting
  • Group therapy facilitation
  • Emotional intelligence
  • Behavior redirection
  • Personal care aide
  • Bilingual in English language and French language
  • Basic life support
  • COVID-19 safety policies
  • Treatment Planning
  • Universal precautions
  • Patient companionship
  • Grief counseling
  • Companionship and emotional support
  • Personal care aide (PCA)
  • Daily living assistance
  • Recovery support
  • Certified nursing assistant (CNA)
  • Strong ethics
  • Multitasking and organization
  • Family relations
  • Health plan benefits
  • Nutrition and diet
  • Team collaboration
  • Family support and assistance
  • Activities of daily living ADL support
  • Medical record-keeping
  • Special needs care
  • Responding to emergencies
  • Emergency intervention
  • Charting and clinical documentation
  • Conducting intakes
  • Care plan adherence
  • Specimen collection
  • Heavy lifting
  • Teamwork
  • Collecting vital signs
  • PPE usage
  • Teamwork and collaboration
  • Heartsaver first aid CPR AED

Languages

English
Full Professional

Certification

  • Home Health Aide (HHA) Certification
  • OSHA Certified
  • First Aid Certification
  • Microsoft Office Specialist (MOS) Certification
  • CPR/AED Certification
  • Advanced Cardiac Life Support Certification (ACLS)
  • Basic Life Support Certification (BLS)

Timeline

Client Care Asistant

Alberta Health Services
09.2023 - Current

Mental Health Aide

Mental Health Association Inc.
01.2020 - 12.2022

Health Care Assistant

Health Services Executive
02.2017 - 12.2020

GED -

Alberta Directory Number :74739

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Droz Batholet Deba