Shukri Bihi
LONDON,Ontario
Summary
Empathetic certified PSW with 4 years of experience in agency and retirement home settings. Consistently maintained client satisfaction rates of 90%+, excelled in multicultural communication, and acted quickly in crisis situations.
Experienced with delivering compassionate care and support to clients. Uses effective communication to ensure clients' needs are met and their well-being is prioritized. Knowledge of personal care techniques and patient safety practices.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personal Support Worker
CBI HOME HEALTH
04.2019 - Current
- Assist up to 28 residents per routine to complete activities of daily living, including hygiene, feeding and toileting, and help them clean and maintain eyeglasses, dentures and hearing aids
- Perform preventive care, routine wound management, medication administration and specimen collection
- Provide safe mobility support to help patients move around personal and public spaces
Personal Support Worker
Advanta home healthcare
03.2019 - 02.2020
- Built and maintained relationships with residents of 10 different ethnic and cultural backgrounds
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Implemented interdisciplinary care plans in close collaboration with medical teams and clients’ families
Education
Ontario College Certificate - Personal Support Worker
Nightingale Academy
Edmonton, AB05.2016
Skills
- Assistance in daily living activities
- Oral and dental hygiene
- Administering medication
- CPR
- Intercultural communication
- Empathy
- Active listening
- Problem-solving
- Conflict resolution
- Mobility assistance
- Care plan implementation
- Time management
Certification
- Class G2 driver’s license
- Standard First Aid & CPR, Red Cross, 2016, to be updated
- Assisting with Medication, Nightingale Academy, 2015
Languages
English
Somali
Arabic (understands)
Timeline
Personal Support Worker
CBI HOME HEALTH
04.2019 - Current
Personal Support Worker
Advanta home healthcare
03.2019 - 02.2020
- Class G2 driver’s license
- Standard First Aid & CPR, Red Cross, 2016, to be updated
- Assisting with Medication, Nightingale Academy, 2015
Ontario College Certificate - Personal Support Worker
Nightingale Academy
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