Joel Alex
97 Dowswell Dr, Scarborough,Canada M1B 1H5
Summary
Compassionate and skilled Personal Support Worker (PSW) dedicated to meeting patients' physical, social, and emotional needs. Proficient in personal care and client documentation, with a commitment to promptly reporting patient condition changes. Collaborative approach to patient-centered care, adept at engaging with patients, families, and interdisciplinary teams. Ensures smooth shift transitions with a positive attitude and upholds high standards of care
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Support Worker
Shalom Village
02.2024 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Crew Member/Maintenance
McDonald's Restaurant
03.2022 - 02.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Personal Support Worker Student
Carey House (Thrive Group)
03.2023 - 04.2023
- Observed and documented clients' physical and emotional well-being
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Recognized and reported abnormalities or changes in patients' health status to case manager
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures
- Cooked meals and assisted patients with eating tasks to support healthy nutrition
- Laundered items, changed sheets and made bed to keep patients' bedroom clean
Personal Support Worker Student
Shalom Village
10.2022 - 12.2022
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in facilities
- Monitored clients' overall health and well-being and noted significant changes
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Provided safe mobility support to help patients move around personal and public spaces
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
- Guided patients to restroom to support bladder and bowel relief requirements
Radiologic Technologist Intern
Vydehi Medical College
12.2019 - 01.2021
- Operated radiologic equipment to produce diagnostic images and films.
- Facilitated positive care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Minimized patients' exposure to radiation during x-ray imaging through application of shielding techniques and careful positioning of patients, equipment and restrictive devices.
- Served as informational resource for patients and families by educating about imaging processes and addressing questions and concerns.
Education
Certificate - Personal Support Worker
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2023
Bachelor of Science - Medical Imaging Technology
Vydehi Medical College
Bangalore, India01.2021
Skills
- Assistance in daily living activities
- Good Communication
- Active listening
- Client Records Management
- First AID/CPR
- Empathy
- Problem-solving
- Able to work in team
- Ability to Lift
- Care Plan Assessment
- Patience
- Bathing and Dressing
Certification
- Gentle Persuasive Approaches
- Basic Cardiac Life Support certification
- First AID
- Vulnerable Sector Police Clerance
Timeline
Personal Support Worker
Shalom Village
02.2024 - Current
Personal Support Worker Student
Carey House (Thrive Group)
03.2023 - 04.2023
Personal Support Worker Student
Shalom Village
10.2022 - 12.2022
Crew Member/Maintenance
McDonald's Restaurant
03.2022 - 02.2024
Radiologic Technologist Intern
Vydehi Medical College
12.2019 - 01.2021
Certificate - Personal Support Worker
Mohawk College of Applied Arts And Technology
Bachelor of Science - Medical Imaging Technology
Vydehi Medical College
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