Summary
Overview
Work History
Education
Skills
Languages
Leadership Experience
Interests and Goals
Timeline
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SHUKRANI BUHENDWA

Edmonton,AB

Summary

Versatile and people-focused collaborator with a strong background in tutoring,food service , retail sales , communication , hospitality and problem-solving. Skilled in adapting to diverse peoples fostering engagement , and providing personalized support . Experienced in multitasking , collaboration , and maintaining attention to detail in fast-paced environments . Adept at building positive relationships , guiding individuals toward their goals , and creating structured yet flexible learning experiences . Quick learner with a proactive mindset, committed to delivering quality result and continuous growth in any role .

Overview

2
2
years of professional experience

Work History

Home Tutor

MADAM JOLIE KATEREGA
KAMPALA UGANDA, KAMPALA
01.2023 - 11.2024
  • Improved students' academic performance through tailored one-on-one tutoring across multiple subjects, fostering greater understanding and retention.
  • Guided students aged 4-20 through homework assignments, ensuring timely completion and mastery of key concepts.
  • Encouraged a growth mindset, motivating students to develop strong study habits, boost self-confidence, and reduce fear of failure.
  • implemented creative and adaptive learning strategies to accommodate diverse learning styles enhancing engagement and comprehension .

BARISTA&HOST

MEGA STANDARD
KAMPALA UGANDA, KAMPALA
02.2024 - 09.2024
  • Prepared and served coffee, tea, and specialty drinks.
  • Greeted guests and managed seating arrangements.
  • Provided excellent customer service in a busy environment.
  • Handled cash transactions, and maintained a clean workspace.

Sales Associate

HAM SHOPPING CENTRE
KAMPALA UGANGA, KAMPALA
02.2023 - 01.2024
  • Optimized the shopping experience by maintaining a clean, organized, and visually appealing retail space.
  • Studied trends to gain insight into customer preferences, informing targeted marketing strategies.
  • Elevated customer satisfaction and return potential by providing exceptional service and hospitality, turning customers into guests.
  • Mentored new hires by sharing best practices and facilitating a smooth transition into the sales environment.
  • Collaborated with team members to achieve monthly sales targets, driving overall business growth.

Adult Caregiver

catholic center
Kampala Uganda, Kampala
03.2023 - 07.2023
  • Assisted the elderly with meals and daily needs.
  • Served food and ensured that dietary requirements were met.

Education

High School Diploma -

hillside high school
Kampala Uganda
11-2021

Skills

  • Customer service
  • Training
  • Communication
  • Problem-solving
  • Organization
  • Multitasking
  • Critical thinking
  • Attention to detail
  • Teamwork
  • Planning
  • Time management
  • Relationship building

Languages

English
Professional
French
Professional
Swahili
Native/ Bilingual
Lingala
Elementary

Leadership Experience

  • Through my experience as an after-school tutor, personal sales, and team player, I have developed strong leadership and teamwork skills. As a tutor, I took the initiative to implement creative learning strategies, improving students' comprehension and confidence while fostering a collaborative and motivating environment. In retail, I helped train new hires, sharing best practices to ensure a smooth transition into the sales role. Additionally, my experience playing volleyball and basketball has strengthened my ability to work within a team, communicate effectively, and stay adaptable under pressure. These experiences have enhanced my leadership abilities, allowing me to mentor others, contribute to team success, and make a positive impact in both educational and professional settings.

Interests and Goals

  • Outside of work, I'm passionate about travel, outdoor recreation, music, and working with my hands to fix and create things As an avid reader, I enjoy gaining new perspectives and expanding my knowledge Looking ahead to explore new places, take hands-on projects, and continue developing skills that allow me to make a meaningful impact in my community

Timeline

BARISTA&HOST

MEGA STANDARD
02.2024 - 09.2024

Adult Caregiver

catholic center
03.2023 - 07.2023

Sales Associate

HAM SHOPPING CENTRE
02.2023 - 01.2024

Home Tutor

MADAM JOLIE KATEREGA
01.2023 - 11.2024

High School Diploma -

hillside high school
SHUKRANI BUHENDWA