Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Home Tutor
Self Employed
01.2020 - 08.2022
Helped students prepare for tests and exams by providing guidance, motivation, and encouragement.
Developed parent and student relationships by offering interactive assignments for students and parents.
Created lesson plans, review worksheets and practice tests to prepare students for weekly tests and quizzes.
Communicated with parents and teachers on students' progress.
Planned lessons for allotted time to strengthen weak subjects and build skills.
Reviewed materials assigned by students' teachers to aid students in successfully completing homework.
Video Game Tester
Agontuk
02.2021 - 12.2021
Wrote and submitted comprehensive bug reports, providing details on factors such as ease of replication, severity, and other metrics.
Investigated malfunctions of in-game products, tracking issues to discover root causes and possible corrective measures.
Participated in cross-functional team meetings to share insights and enhance collaboration efforts.
Managed workload effectively under tight deadlines while maintaining exceptional attention to detail during testing phases.