Summary
Overview
Work History
Education
Skills
Languages
WORK EXPERIENCE
References
Timeline
Generic

Shufen Peng

Toronto,ON

Summary

Dynamic professional with a rich blend of experience in customer engagement, event coordination, and retail management. Demonstrated excellence in roles requiring meticulous organization and proactive supervision, from community events and cultural education initiatives to fast-paced retail environments like 7-Eleven. Skilled in ensuring compliance with health and safety standards, particularly in settings involving children and public interaction. Adept at inventory control, sales operations, and maintaining high standards of store presentation. Strong communicator with a talent for team collaboration and customer service, effectively addressing diverse needs and enhancing overall experience. Recognized for adaptability, efficient problem-solving, and the ability to manage multiple tasks simultaneously, ensuring operational efficiency in varied settings.

Overview

2
2
years of professional experience

Work History

Retail Associate

7-11
Guangzhou, Guangdong
05.2023 - 08.2023
  • Customer Service Excellence: Greeted customers to determine wants or needs.
  • Store Presentation and cleanliness: Performed price checks on items requested by customers. Kept the store clean and well-organized. This included regular cleaning, arranging products attractively, and managing product displays
  • Food Safety and Handling: Prepared and handled fresh food items, such as drinks and snacks, adhering to strict food safety standards. Managed the rotation of perishable goods to ensure freshness and reduce waste.
  • Multilingual Communication: Utilized my bilingual abilities in Mandarin, Cantonese and English to serve a diverse customer base, enhancing communication and service quality.

Cultural Arts and Child Supervision Coordinator

Stream of Dreams Mural Society
Burnaby, BC
07.2021 - 08.2023
  • Child Supervision: Overseeing activities involving children, ensuring their safety and engagement.
  • Cultural Education: Gaining knowledge about Métis culture and potentially integrating this understanding into activities or interactions with the children.
  • Event Setup and Management: Handling the physical setup and takedown of event infrastructure like tents, tables, crafts and snack areas.
  • Childcare Assistance: Accompanying children on bathroom breaks, ensuring their well-being and comfort

Sanitation Coordinator

Burnaby Art Gallery Veranda
Burnaby, BC
08.2021 - 08.2021
  • Sanitation and Safety Maintenance: Wiping down chairs and headsets as well as sanitizing VR equipment, to ensure adherence to COVID-19 safety protocols
  • Audience Monitoring and Assistance: Observing audience members to identify and flag anyone who might need assistance, ensuring a positive and supportive experience.

Activities Coordinator

Dr.SunYat-Sen Classical Chinese Garden
Vancouver, BC
07.2021 - 08.2021
  • Event Management: Handling setup and teardown of events or activities, ensuring smooth transitions and efficient organization
  • Game Area Supervision: Managing both board/strategy games and physical games including instruction and support for participants
  • Craft and Activity Facilitation: Learning and teaching crafts or activities, and assisting children in participating effectively
  • Health and Safety Compliance: Ensuring that all shared equipment is sanitized and maintained according to health guidelines

Food Resource Coordinator

Low Entropy
Coquitlam, BC
07.2021 - 08.2021
  • Team Collaboration in Food Organization: Collaboratively working with a team to organize and categorize various food sources, ensuring efficient handling of food items
  • Food Drive Management: Assisting in uploading and managing food for the drive
  • Quality Control: Monitoring and ensuring the food's expiration dates are checked and maintained, guaranteeing the safety and quality of the food distributed

Education

High School Diploma -

Aberdeen Hall Preparatory School
Kelowna, BC
06-2022

Bachelor of Science - Life Sciences

University of Toronto
Toronto, ON

Skills

  • Communication Skills
  • Organizational Abilities
  • Team Collaboration
  • Supervisory Skills
  • Customer Service
  • Equipment Sterilization
  • Fast learning
  • Food Preparation
  • Cultural Awareness

Languages

English
Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual

WORK EXPERIENCE

  • Ultimate frisbeed

References

References available upon request.

Timeline

Retail Associate

7-11
05.2023 - 08.2023

Sanitation Coordinator

Burnaby Art Gallery Veranda
08.2021 - 08.2021

Cultural Arts and Child Supervision Coordinator

Stream of Dreams Mural Society
07.2021 - 08.2023

Activities Coordinator

Dr.SunYat-Sen Classical Chinese Garden
07.2021 - 08.2021

Food Resource Coordinator

Low Entropy
07.2021 - 08.2021

High School Diploma -

Aberdeen Hall Preparatory School

Bachelor of Science - Life Sciences

University of Toronto
Shufen Peng