Shubhnoor Singh
Brampton,ON
Summary
Dynamic Restaurant Manager at Mambo's Chicken with expertise in operational efficiency and effective communication. Successfully improved service quality and achieved financial targets while leading a high-performing team. Adept in recruitment and conflict resolution, consistently enhancing customer satisfaction and driving sales growth through strategic planning and staff development.
Overview
2
2
years of professional experience
Work History
Restaurant Manager
Mambo's Chicken
01.2024 - Current
- Scheduled front and back-of-house staff strategically to deliver customer service levels for fluctuating demand.
- Recruited, interviewed, hired and trained staff to company service-oriented values.
- Delivered store sales and financial objectives, improved restaurant operations and service quality.
- Owned administrative tasks, managing restaurant funds, receiving inventory and scheduling labor.
- Led pre-shift meetings to review specials, menu changes and house counts.
- Controlled food costs to minimize store inventory whilst maintaining sufficient reserves.
- Negotiated contracts with suppliers to secure the best prices for food and beverage products.
- Conducted performance evaluations for team members, providing feedback and setting goals for improvement.
Furniture Sales Associate
Danny's Home Decor
11.2023 - 12.2024
- Maintained thorough knowledge of available products, different manufacturers and design options to deliver top-notch service to customers.
- Kept store clean, orderly and professional for customers in line with store reputation.
- Monitored inventory levels to stay on top of stock availability and expected delivery times.
- Tracked sales and promotions, changing policies and optimal practices to expertly handle challenges.
- Educated customers about products and services to help each make optimal choices and boost per-customer revenue.
- Connected with customers quickly to assess needs, build trust and recommend products.
- Developed promotional material for sales events and seasonal offers.
- Tracked inventory levels and placed orders for new stock as needed.
Outdoor Sales Representative
AGM Renovations
03.2023 - 10.2023
- Collaborated with marketing team to develop promotional materials showcasing new products and services.
- Built a strong referral network through active involvement in local community organizations and events.
- Conducted comprehensive market analyses to identify potential customers and areas for growth.
- Continuously tracked personal performance against established goals, making necessary adjustments as needed.
- Streamlined sales processes, improving efficiency and reducing time spent on administrative tasks.
- Mentored junior team members to help them achieve their individual performance goals.
- Maintained accurate records of customer interactions, ensuring timely follow-up on leads and inquiries.
Education
Bachelor of Arts -
Lovely Professional University
Jalandhar, PunjabDiploma - Digital Marketing
Sheridan College
Brampton, ON04.2024
Skills
- Effective communication
- Event coordination
- Quality assurance
- Conflict resolution
- Recruitment and hiring
- Interpersonal skills
- Crisis management
- Problem-solving
- Project management
- Team collaboration
- Professionalism
- Professional demeanor
- Money handling
- Goal setting
- Sales and marketing
- Operational efficiency
- Team leadership
- Collaboration and teamwork
- Staff supervision
- Interpersonal communication
Languages
English, Advanced (C1)
Hindi, Native
Punjabi, Native
French, Intermediate (B1)
Timeline
Restaurant Manager
Mambo's Chicken
01.2024 - Current
Furniture Sales Associate
Danny's Home Decor
11.2023 - 12.2024
Outdoor Sales Representative
AGM Renovations
03.2023 - 10.2023
Diploma - Digital Marketing
Sheridan College
Bachelor of Arts -
Lovely Professional University
Similar Profiles
Sana SalihaSana Saliha
Chef Assistant at Chicken and ChickenChef Assistant at Chicken and Chicken
Maria PalomoMaria Palomo
Fieldale farms processing plant at Packing chicken and check the chickenFieldale farms processing plant at Packing chicken and check the chicken
SHAHRUKH SHEIKHSHAHRUKH SHEIKH
ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)ASSISTANT RESTAURANT GENERAL MANAGER at TEXAS CHICKEN (Churches Chicken)
Mandeep KaurMandeep Kaur
Shipper/ Receiver Coordinator at KG-PackagingShipper/ Receiver Coordinator at KG-Packaging
FORAM PATELFORAM PATEL
Personal-support-worker at Lion Health CarePersonal-support-worker at Lion Health Care