Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work History
Restaurant Manager
Sushi Hinode
New Westminster, BC
09.2025 - Current
Streamlined daily operations by implementing efficient workflow processes, resulting in improved team productivity and customer service.
Led staff training programs focused on enhancing service quality and operational efficiency, fostering a collaborative work environment.
Managed inventory control systems to ensure optimal stock levels, reducing waste and improving cost management.
Restaurant Server
Skobi
Langley, British Columbia
08.2025 - 12.2025
Delivered exceptional customer service by accurately taking orders and ensuring timely delivery of food and beverages.
Maintained a clean and organized dining area, contributing to an inviting atmosphere for guests and enhancing their experience.
Collaborated with kitchen staff to ensure efficient service flow, leading to improved order accuracy and guest satisfaction.
Beauty Sales Associate
H mart Richmond
Richmond, British Columbia
04.2025 - 08.2025
Delivered exceptional customer service by assisting clients with product selection, enhancing overall shopping experiences.
Maintained a well-organized beauty products display, ensuring optimal presentation and accessibility for customers.
Educated customers on product benefits and usage, contributing to informed purchasing decisions and customer satisfaction.
Assisted customers in finding appropriate skin care solutions by recommending specific products.
Trained new staff on product knowledge and sales techniques, promoting a knowledgeable and efficient team environment.
Assistant Restaurant Manager
Osaka Kitchen
Surrey, British Columbia
09.2024 - 12.2024
Ordered supplies from vendors as needed while staying within budget guidelines.
Supervised and trained staff in customer service, food handling, and safety protocols.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Japanese Restaurant Manager
Hyack Sushi
New Westminster, British Columbia
12.2020 - 08.2022
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Managed daily operations in high volume, fast-paced restaurant.
Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Recruited, interviewed and hired qualified applicants for server positions within the restaurant.
Restaurant Supervisor
Gaya Sushi
Burnaby, British Columbia
11.2019 - 09.2020
Communicated effectively with kitchen staff regarding order status updates.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Completed opening and closing checklists to ensure smooth restaurant operations.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Casino Table Games Dealer
Grand Villa Casino
Vancouver, British Columbia
12.2017 - 10.2019
Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
Explained rules, took bets and delivered payouts to facilitate movement of games.
Closed games by sorting cards, balancing racks and counting chips.
Provided excellent customer service while interacting with players in a friendly manner.
Communicated with supervisors and managers as a team about suspicious or unruly behavior from patrons.
Dealt various casino table games including Blackjack, Roulette, and Craps in a fast-paced environment.
Restaurant Server
Hyack Sushi
New Westminster, British Columbia
03.2018 - 09.2018
Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Communicated effectively with kitchen staff regarding order status updates.
Demonstrated knowledge of alcoholic beverage offerings when making drink suggestions to patrons.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Restaurant Server
Royal Seoul Restaurant
Vancouver, British Columbia
11.2016 - 09.2017
Checked back with guests periodically to ensure satisfaction with food and service.
Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.