Overview
Work History
Education
Skills
Timeline
Generic

Shubhneet Loi

Winnipeg,MB

Overview

9
9
years of professional experience

Work History

Brand Specialist

Audi Winnipeg
Winnipeg, MB
12.2022 - Current
  • Produced informational brochures detailing product features, use and care.
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Attended trade shows, conferences, and other marketing events as a representative of the company.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.

Product Advisor

Winnipeg Honda
02.2022 - 12.2022
  • Developed and maintained deep understanding of product offerings to best serve customers' needs
  • Benchmarked competitor products' rates and features to capitalize on product trends
  • Collaborated with sales teams and customers to position company solutions to fill business needs.

Starbucks Shift Supervisor/ Assistant Manager

Starbucks
10.2019 - 03.2022
  • Together with the manager hire, train, and develop a successful and enthusiastic team
  • Address and solve guest concerns, requests, or issues
  • Compliance with all safety regulations of assigned tasks, and ensuring a clean and safe working environment with active participation in the health and safety program.

Courier Care Specialist/Senior Agent

SkipTheDishes
02.2018 - 12.2020
  • Apply Skip's technology and tools to properly communicate with stakeholders
  • Clearly and concisely answering process-level questions asked by team members
  • Maintain efficiency and effectiveness by proactively taking actions and inquiries
  • Contributed to achieving customer service goals by ensuring that stakeholders are satisfied.

Manager

SkipTheDishesTim Hortons
Winnipeg
09.2014 - 01.2018
  • Managed the performance of team members, conducted performance appraisals and recommended promotions
  • Prepared payroll and maintenance budgets for corporate management approval
  • Analyzed metrics and presented data-driven recommendations to senior leadership.

Education

Business Administration -

University of Manitoba
06-2017

Diploma, Accounting -

Red River College
06-2016

High School Diploma -

Dakota Collegiate
06-2015

Skills

  • Database maintenance
  • Market analysis
  • Customer service
  • Relationship building
  • Policy and program development
  • Sales closing
  • Deal Structuring
  • Portfolio Management

Timeline

Brand Specialist

Audi Winnipeg
12.2022 - Current

Product Advisor

Winnipeg Honda
02.2022 - 12.2022

Starbucks Shift Supervisor/ Assistant Manager

Starbucks
10.2019 - 03.2022

Courier Care Specialist/Senior Agent

SkipTheDishes
02.2018 - 12.2020

Manager

SkipTheDishesTim Hortons
09.2014 - 01.2018

Business Administration -

University of Manitoba

Diploma, Accounting -

Red River College

High School Diploma -

Dakota Collegiate
Shubhneet Loi