Summary
Overview
Work History
Education
Skills
Timeline
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Shubhdeep Kaur

Brampton,ON

Summary

Dynamic and results-driven professional with extensive experience at Uncle Jacks as a Banquet Senior Supervisor. Expert in event management and staff evaluation, fostering teamwork and clear communication. Proven ability to enhance operational efficiency and deliver exceptional guest experiences while maintaining high standards of organization and attention to detail.

Overview

3
3
years of professional experience

Work History

Banquet Senior Supervisor

Uncle Jacks
03.2024 - 02.2025
  • Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
  • Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
  • Resolved conflicts proactively by facilitating open communication among team members and actively addressing underlying issues.
  • Provided feedback, training and skill development to staff to improve accuracy, productivity and quality.

Front Desk Receptionist

Hyatt Reganch Chandigarh
01.2022 - 01.2023
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Collected room deposits, fees, and payments.

Education

Associate of Arts - Hospitality

Centennial College of Applied Arts And Technology
Scarborough, ON
09.2019

Skills

  • i’m Staff evaluation
  • Event management
  • Scheduling coordination
  • Banquet operations
  • Event promotion
  • Wine history
  • Menu development
  • Budgeting expertise
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking

Timeline

Banquet Senior Supervisor

Uncle Jacks
03.2024 - 02.2025

Front Desk Receptionist

Hyatt Reganch Chandigarh
01.2022 - 01.2023

Associate of Arts - Hospitality

Centennial College of Applied Arts And Technology
Shubhdeep Kaur