Summary
Overview
Work History
Education
Skills
Certification
Availablity
Languages
Timeline
Generic

Shubhani Sharma

Surrey

Summary

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Cup O Cafe
06.2024 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Retail Store Manager

Express New Convience Store
06.2024 - Current
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.

Supervisor

Booster Juice
01.2023 - 05.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

Business Development Manager

Sharphi
06.2015 - 03.2022
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Reached out to potential customers via telephone, email and in-person inquiries.
  • Worked with existing customers to increase purchases of products and services.
  • Represented company and promoted products at conferences and trade association meetings.
  • Generated new business with marketing initiatives and strategic plans.

Education

Master Of Business Administration - Marketing And Consumer Studies

University Canada West
12.2023

Bachelor Of Commerce - Commerce

SD College
05.2015

Skills

  • Shipping and Receiving Understanding
  • Time management
  • Decision-making
  • Staff management
  • Customer service
  • Team leadership
  • Closing Sales
  • Order Processing

Certification

Food safety

Availablity

Friday, Saturday, Sunday, and Monday.

Languages

English
Full Professional
Punjabi
Full Professional

Timeline

Manager

Cup O Cafe
06.2024 - Current

Retail Store Manager

Express New Convience Store
06.2024 - Current

Supervisor

Booster Juice
01.2023 - 05.2024

Business Development Manager

Sharphi
06.2015 - 03.2022

Bachelor Of Commerce - Commerce

SD College

Master Of Business Administration - Marketing And Consumer Studies

University Canada West

Similar Profiles

CREATE PROFILE
Shubhani Sharma