Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jahiro Benitez

Long Beach

Overview

11
11
years of professional experience
1
1
Certification

Work History

Shipping Manager

Kole Imports And Closeouts
07.2023 - Current
  • Pulled, verified, and packaged items for shipment.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.
  • Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
  • Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
  • Coordinated international shipments by researching customs regulations and preparing necessary documentation.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
  • Lead team of 15 employees packaging, palletizing and shipping up to 120 pallets per day.
  • Determined most cost-effective procedures and routes for shipments.
  • Collaborated with logistics department to manage supplier relationships, product inventory and purchasing across multiple companies.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Implemented inventory management software to monitor stock levels and prevent product shortages.

SHIPPING COORDINATOR

GORDON LABORATORIES, INC
03.2017 - 06.2022
  • Physically pull and prep all outgoing orders for shipment once produced
  • Made off-site deliveries and pickups of orders
  • Coordinate all outgoing shipments bookings and prepare necessary documentation (BOL, Commercial Invoice, Packing Lists, etc.)
  • Internally coordinate with Quality, Production and Customer Service Departments for the status and preparation of all outgoing orders
  • Provide customers updates on orders expected for shipment
  • Perform cycle counts, monitor inventory, and make inventory adjustments/transfers
  • Provide Accounting with shipment documentation for billing purposes.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
  • Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Reduced delivery times for increased customer satisfaction by coordinating with carriers and optimizing shipment routes.
  • Resolved shipment issues promptly by collaborating with internal teams and external partners to find effective solutions.
  • Streamlined shipping processes by implementing efficient tracking systems and inventory management techniques.
  • Generated end-of-day reports covering shipments, productivity, and financial totals.

WAREHOUSE/ FORKLIFT OPERATOR

SIKA SARNAFIL
04.2015 - 01.2017
  • Loaded and unloaded shipments
  • Inventory Control
  • Operated sit-down forklift
  • Pulled & prepared orders
  • Assisted customers with order pickups
  • Prepared UPS & FedEx Orders.

WAREHOUSE/ FORKLIFT OPERATOR

STAFFMARK
08.2013 - 04.2016
  • Loaded and unloaded shipments; also Driving Yard Hostler
  • Inventory Control
  • Pull orders with RF Scanner
  • Operated sit-down forklift
  • Organized documentation for multiple departments.

Education

HIGH SCHOOL DIPLOMA -

JORDAN HIGH SCHOOL
01.2005

Skills

  • Certified Forklift Operator
  • Bilingual
  • Logistics
  • Clerical
  • Technical Skills
  • Customer Orient
  • Policies & Procedures
  • Team Player
  • Trustworthy
  • Dependable
  • Committed
  • Hard worker
  • Quick learner
  • Ability to work under pressure
  • Excel
  • Inventory
  • Microsoft Office
  • Shipping
  • Forklift
  • Management
  • Typing
  • Shipping And Receiving
  • Word
  • Warehouse Management
  • Microsoft Excel
  • Microsoft Word
  • Microsoft Outlook
  • 3PL
  • Manufacturing
  • Computer networking
  • Quality control
  • Warehouse management system
  • EDI
  • ERP systems
  • RF Scanner
  • SAP
  • Freight Experience
  • Order Picking
  • Order Picker
  • Materials Handling
  • Team Leadership
  • Verbal and written communication
  • Interactive communication skills
  • Warehouse Operations
  • Transportation Planning
  • Staff Leadership
  • Invoicing understanding
  • Plant Operations
  • Materials inspections
  • Safety Monitoring
  • Load Planning
  • Shipping Documentation
  • Safety Regulations
  • International shipping
  • Shipping coordination
  • Inventory Auditing
  • Documentation Management
  • Presentation
  • Shipment Receiving
  • Shipment Processing
  • Hand Truck Operation
  • Carrier Selection
  • Freight Management
  • Worker Supervision
  • Critical Thinking
  • Shipping and receiving
  • Warehouse Organization
  • Decision-Making

Certification

Forklift Certification , Hazmat shipping Certified, working with inventory systems (NetSuite Oracle /Mas 90)

Timeline

Shipping Manager

Kole Imports And Closeouts
07.2023 - Current

SHIPPING COORDINATOR

GORDON LABORATORIES, INC
03.2017 - 06.2022

WAREHOUSE/ FORKLIFT OPERATOR

SIKA SARNAFIL
04.2015 - 01.2017

WAREHOUSE/ FORKLIFT OPERATOR

STAFFMARK
08.2013 - 04.2016

HIGH SCHOOL DIPLOMA -

JORDAN HIGH SCHOOL

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