Shubham Bhardwaj
Surrey,BC
Summary
Hoping to attain a position that will enable me to utilize my strong multitasking and communication skills, problem-solving skills, analytical, customer service background and being an able team worker.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
NATA DEVICES INDIA PVT LTD
04.2019 - 03.2023
- Communicated professionally with clients and staff, demonstrating a high level of interpersonal skills
- Provided client support and services, handling queries, and resolving them to meet company objectives
- Kept customers informed of progress during issue lifecycle and maintained follow-up communication in a timely manner
- Gathered customer and latest technology information to provide better support and solutions.
Education
Bachelor of Commerce (B.Com) - Commerce
Delhi University
New Delhi07.2022
MBA- IB (International Business) - Business Administration
Trinity Western University
Langley, BC09.2023
Skills
- Customer service oriented - Previous experience in Customer service
- Multitasking - Detail-oriented with an aptitude for multitasking
- Excellent Communicator - Multilingual, Fluent in English and Hindi
- Team Player - Ability to work both independently and in a team environment
- Conflict Resolution
- Trainable and Quick Learner
- Displays organizational skills and a strong work ethic
- Great Presentation skills and can productively use Microsoft Office tools
- Demonstrated ability to work professionally with all levels of management and staff
- Highly resourceful and works efficiently, even under pressure
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Limited Working
Interests
- Animal Welfare
- Cooking
- Mélomane
Timeline
Customer Service Representative
NATA DEVICES INDIA PVT LTD
04.2019 - 03.2023
Bachelor of Commerce (B.Com) - Commerce
Delhi University
MBA- IB (International Business) - Business Administration
Trinity Western University
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