

Conscientious Customer Service Officer with experience solving problems creatively and using tact and diplomacy to achieve win-win outcomes. Team player comfortable in competitive, fast-paced environments. Effective in handling direct customer inquiries, implementing customer service policies and executing financial responsibilities.
Inbound Call Management
Issue Research
Call Documentation
Account Investigation
Records Maintenance
Consultative Sales
Call Center Operations
Technical Support
Logistics Coordination
Documentation And Reporting
Data Entry
Customer Support
Customer Focus
Report Generation