Shreya Dhar
Toronto,ON
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
6
6
years of professional experience
Work History
Assistant Manager Sales and Operations ( GUS )
Wireless DNA
07.2023 - Current
- Managed 10 Fido/Rogers Campus locations all across Canada fulfilling BYOD/TERMS for new and returning students.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Outbound Sales Specialist
Wireless DNA
01.2023 - 07.2023
- Improved lead generation by researching and identifying prospective clients in target industries.
- Increased sales leads by developing and executing effective outbound sales strategies.
- Collaborated with marketing team to create targeted campaigns for potential customers.
- Developed customized sales presentations tailored to individual client needs, leading to increased conversions.
Emergency Assistance Officer
Allianz Insurance
10.2022 - 01.2023
- Determined emergency situation and developed plan of action.
- Utilized strong decision-making abilities under pressure to prioritize treatments based on life-threatening conditions or potential complications.
- Managed high caseload efficiently, prioritizing tasks based on urgency and importance to meet deadlines consistently.
- Expedited claim resolution with prompt negotiation, evaluation, and settlement of claim amounts.
Business Operations Lead
Aditya Birla Capital
04.2019 - 03.2021
- Worked in tandem with peers to better understand business process and initiate improvements, helping company achieve goals.
- Trained new hires, providing information and insight into corporate policies and procedures.
- Reviewed company's strategic plans and developed departmental goals and standards to support vision.
- Devised strategies to boost customer sales and drive referrals due to excellent service resulting in new customer relationships.
Talent Acquisition Specialist
Novique Life Sciences
08.2020 - 02.2021
- Collaborated with recruitment and HR professional to achieve hiring goals.
- Managed recruiting budget through cost-effective advertisement and third-party recruiters.
- Used social media as recruitment tool by posting content and responding to inquiries or comments.
- Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs.
Talent Acquisition Intern
Urban Company
01.2019 - 04.2019
- Developed communication and marketing plan and leveraged talent acquisition tools, resources, and campaigns to source and attract top talent.
- Conducted telephone and in-person interviews to assess candidate experience and qualifications.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
- Cooperated with company leaders in change management and talent solutions to gain competitive edge in job market.
Education
Strategic Global Business Management - Business Management
Conestoga College
BBA - Human Resource Management
Punjab University
Skills
- Departmental Operations
- Regulatory Compliance
- Operations Oversight
- Root Cause Analysis
- Tracking Metrics
- Sales Strategies
- Customer Relations
- Team motivation
- Product and service knowledge
Languages
English
Timeline
Assistant Manager Sales and Operations ( GUS )
Wireless DNA
07.2023 - Current
Outbound Sales Specialist
Wireless DNA
01.2023 - 07.2023
Emergency Assistance Officer
Allianz Insurance
10.2022 - 01.2023
Talent Acquisition Specialist
Novique Life Sciences
08.2020 - 02.2021
Business Operations Lead
Aditya Birla Capital
04.2019 - 03.2021
Talent Acquisition Intern
Urban Company
01.2019 - 04.2019
Strategic Global Business Management - Business Management
Conestoga College
BBA - Human Resource Management
Punjab University
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