Shrey Vyas
Surrey
Summary
Fluent Multilingual candidate with previous experience in a patroller position directly engaging and educating the public. Strong knowledge of bylaws and City of Surrey as a community.
Overview
6
6
years of professional experience
Work History
Bylaw Enforcement Officer
District Of West Vancouver
11.2023 - Current
- Respond to complaints and inquiries regarding Bylaw infractions
- Enforce Traffic, Noise Complaints, Illegal Dumping, Animal Control and Licensing through compliance or use of ticketing
- Form connections within the community through education and positive interactions
- Investigate illegal suites, Air Bnb activity, encampments and abandoned properties
- Prepare supporting evidence and documents to present in adjudication hearings
- Conduct proactive patrols of parks, parking lots and recreation centres to enforce frequent ongoing community bylaw issues
- Liaise with Police or various departments to aid in enforcing Bylaw accordingly
Park Patrol Officer
Metro Vancouver
06.2023 - 10.2023
- Patrolled public areas (Parks, Beach, parking lots) in patrol vehicle, RTV or by foot to identify security and safety issues.
- Educate the public/businesses about bylaw infractions while issuing warnings, park orders and violation tickets when necessary.
- Respond to complaints and frequent issues such as noise, off leash dogs, loitering, trespassing, and park property damage by conducting investigations
- Work directly with RCMP, Park rangers and Animal control to ensure public safety/compliance.
- Perform clerical work such as investigation notes, safety briefings, filing incident reports and documenting tickets.
- Work in a team and independently to ensure higher priority cases are resolved efficiently
Ambassador
Flight Centre
07.2022 - 06.2023
- Communicated with people of all cultural backgrounds including visible minorities, persons with disabilities, Indigenous People and all genders
- Communicated all travel needs, restrictions, visa requirements and passport allowances in multiple languages
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Kept work environment clean of any clutter including garbage and litter
Cast Manager
Cineplex
06.2018 - 01.2021
- Trained new employees in all areas of customer service and maintenance duties
- Maintained open and courteous communication between the guests and staff
- Prepared invoices, staff schedules and reports
- Maintained high WPM typing speed
- 5+ years of Microsoft suites proficiency
Education
Bachelor of Arts - Applied Criminology
Douglas College
New Westminster, BC09-2025
COURSE - BYLAW 1000- Compliance And Investigation Skills
Justice Institute of British Columbia
New Westminster, BC2023
High School Diploma -
Queen Elizabeth Secondary
Surrey, BC06.2014
Skills
- Standard First Aid/CPR/AED
- Valid Class 5 License Safe Driving Record
- WHIMIS
- Patroller Slow-speed Driver's course
- 200 Hours Volunteer/Community work including work with at risk and homeless population
- Multilingual
Timeline
Bylaw Enforcement Officer
District Of West Vancouver
11.2023 - Current
Park Patrol Officer
Metro Vancouver
06.2023 - 10.2023
Ambassador
Flight Centre
07.2022 - 06.2023
Cast Manager
Cineplex
06.2018 - 01.2021
Bachelor of Arts - Applied Criminology
Douglas College
COURSE - BYLAW 1000- Compliance And Investigation Skills
Justice Institute of British Columbia
High School Diploma -
Queen Elizabeth Secondary
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