Nelson Cavanough
North Vancouver,BC
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
11
11
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT TO THE MAYOR
DISTRICT OF WEST VANCOUVER
West Vancouver, BC
05.2023 - Current
- Provides confidential and administrative support to the Mayor, Councillors and the Municipal Manager.
- Relieves the Mayor of daily administrative work. Anticipates daily needs, organises and compiles accurate briefing materials and ensures security of confidential documents and information.
- Arranges appointments, receives and responds to, or directs telephone and public inquiries, and assists with calendar management for the Mayor and CAO as needed.
- Liaises and communicates with the general public, media, external organisations, federal, provincial, regional, and municipal counterparts, Councillors, and Mayor as requested.
- Anticipates information needs and prepares, formats and compiles reports, correspondence and presentations; organises appropriate materials for meetings, conferences and appointments.
- Manages the record keeping for the Administration team in accordance with the District’s Records Management program.
- Liaises with senior management and staff to request or follow-up on outstanding correspondence, reports and other matters.
- Coordinates conference and other program registrations and books accommodations and travel.
- Develops and refines administrative systems and processes to maximise efficiencies.
- Prepares purchase orders and processes invoices for authorisation and payment. Prepares agendas for leadership team meetings and manages an action tracking arising log from those meetings.
- Monitors and updates website information to ensure it remains current.
- Assists with special projects and initiatives.
- Plans and organizes municipal functions and events. Manages the general inbox of Mayor and Council.
OFFICE COORDINATOR
BEE CLEAN BUILDING MAINTENANCE
VANCOUVER, BC
09.2019 - 01.2022
- Oversaw payroll and employment records for over 100 employees
- Administratively managed 50+ sites throughout Vancouver Island
- Coordinated all payments to subcontractors & suppliers in a time sensitive manner
- Collated pricing for services and supplies to bill clients
- Assisted with HR duties.
PROJECT COORDINATOR
BEE CLEAN BUILDING MAINTENANCE
VANCOUVER
10.2017 - 08.2019
- Coordinated the billing of clients for services and supply
- Created daily work orders
- Ensured high quality service with quality checks and reports
- Taking on various projects such as assisting with new sites & clients
RESEARCH COORDINATOR
BCI AUSTRALIA
BRISBANE
02.2016 - 05.2016
- Front-line coordination and support for my team
- Edited team projects
- Provided quality assessments for my team
- Trained researchers in portfolio management
- Provided high-quality feedback to ensure good communication within the team
- Managed my own research portfolio.
SENIOR RESEARCHER
BCI AUSTRALIA
BRISBANE
06.2013 - 02.2016
- Responsible for researching development projects in Queensland
- Collated project information from a variety of sources into individual reports
- Reported on the scope of works, those involved and the current status of the project
- Demonstrated a high level of proficiency to ensure accurate information
- Additionally, at times responsible for monitoring the quality of information by my colleagues.
Education
HIGH SCHOOL DIPLOMA -
ALEXANDRA HILLS STATE HIGH SCHOOL
Skills
- Memo preparation
- Scheduling
- Workflow Optimization
- Invoice Processing
- Travel Coordination
- Calendar Management
- Research
- Microsoft Word & Excel
- Payroll and benefits administration
- Document Management
- Quality Assurance
Languages
French
Full Professional
ASL
Professional
References
References available upon request.
Timeline
ADMINISTRATIVE ASSISTANT TO THE MAYOR
DISTRICT OF WEST VANCOUVER
05.2023 - Current
OFFICE COORDINATOR
BEE CLEAN BUILDING MAINTENANCE
09.2019 - 01.2022
PROJECT COORDINATOR
BEE CLEAN BUILDING MAINTENANCE
10.2017 - 08.2019
RESEARCH COORDINATOR
BCI AUSTRALIA
02.2016 - 05.2016
SENIOR RESEARCHER
BCI AUSTRALIA
06.2013 - 02.2016
HIGH SCHOOL DIPLOMA -
ALEXANDRA HILLS STATE HIGH SCHOOL
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