Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Shourya Arora

Thorold,ON

Summary

Resourceful Supervisor known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational oversight. Excel in communication, problem-solving, and adaptability to ensure smooth operations and workplace harmony. Committed to fostering positive work environments and achieving goals through effective supervision and staff engagement.

Overview

2
2
years of professional experience

Work History

Supervisor

Smokes Poutinerie & Victoria Motor Inn Motel
Niagara Falls, Ontario
02.2023 - Current
  • Supervised daily workflow of employees to maximize productivity and uphold quality standards.
  • Directed operations staff through guidance, training, and support to achieve company objectives.
  • Assessed employee development needs, providing constructive feedback on progress toward goals.
  • Created detailed performance reports for individual departments within operations.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Supervised daily operations at busy restaurant and motel to ensure smooth service.

Riipen Project Team Member

Riipen Level UP
Toronto, Ontario
01.2024 - Current
  • Collaborated with cross-functional teams on project deliverables and timelines.
  • Assisted in developing project plans and identifying resource needs.
  • Facilitated team meetings to discuss progress and address challenges.
  • Utilized project management software to track tasks and milestones.
  • Participated in brainstorming sessions to generate innovative solutions for projects.

Technician

Modern PURAIR
Hamilton, Ontario
10.2024 - Current
  • Diagnosed faulty components in malfunctioning HVAC systems using specialized testing tools.
  • Documented repair work on HVAC units per company standards.
  • Conducted routine checks on system components, including contactors, relays, and solenoids.
  • Installed, maintained, and repaired commercial refrigeration systems.
  • Informed customers about new technologies for heating and cooling system upgrades.

HR Assistant Seasonal

Baycoat ltd
Hamilton, Ontario
04.2024 - 06.2024
  • Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
  • Prepared job postings for open positions on the company website and other job boards.
  • Conducted exit interviews with departing employees to gather feedback about their experience with the organization.
  • Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.

Seasonal Brand Ambassador

Renewal by Anderson
Mississauga, Ontario
01.2024 - 04.2024
  • Coordinated with internal teams to ensure all tasks related to brand ambassador duties were completed accurately.
  • Developed and executed brand awareness campaigns to increase customer engagement.
  • Collaborated with creative professionals to develop effective marketing strategies.
  • Communicated regularly with team members regarding progress updates on projects.

Sales Associate

Fossil
Niagara-on-the-Lake, Ontario
10.2023 - 01.2024
  • Processed returns, exchanges, and refunds in compliance with company policies.
  • Conducted regular inventories to monitor stock levels.
  • Delivered exceptional customer service through proactive engagement with customers.
  • Maintained current knowledge of store merchandise and policies to assist customers effectively.

Education

Bachelor of Arts - Business Communication

Brock University
St. Catharines, None
06-2025

Skills

  • Marketing strategy
  • Project management
  • Customer service
  • Data analysis
  • Brand awareness
  • Operations management
  • Team building and leadership
  • Performance management
  • Sales background
  • Onboarding and orientation

Accomplishments

  • Dean's List Honoree
  • Brock Scholars Award
  • HVAC Technician License

Timeline

Technician

Modern PURAIR
10.2024 - Current

HR Assistant Seasonal

Baycoat ltd
04.2024 - 06.2024

Riipen Project Team Member

Riipen Level UP
01.2024 - Current

Seasonal Brand Ambassador

Renewal by Anderson
01.2024 - 04.2024

Sales Associate

Fossil
10.2023 - 01.2024

Supervisor

Smokes Poutinerie & Victoria Motor Inn Motel
02.2023 - Current

Bachelor of Arts - Business Communication

Brock University

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Shourya Arora